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January 2024 by xxaustinxx14
The man who was preparing our taxes was incredibly irritated and rude. My son is autistic and wants to be by his mom’s side at all times, clearly this man doesn’t know how to interact around children. (Anibal anibel? Something like this last name cordoza) told my 4 year old to “go away move, do you understand English?) because he sat in the chair next to his mother. Not to mention “maximum refund guarantee” is a lie. My wife did a test run at home on TurboTax to see how much she could get back there, and it was MORE than this man. The “expert”. Not to mention when my wife asked how much the fees were he was incredibly rude,condescending, shall I go on? He didn’t know simple codes for taxes, but is supposed to be in a management position? How? So glad my wife decided to walk away after he was rude to our son, we got more back filing ourselves.
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April 2023 by Darion Young
Terrible, they call themselves tax experts but really just data entry. An expert wouldn't need to call someone else 4 times to figure out my simple taxes. An expert can give advice and not have to wait for a computer for answers. Oh but they charge as if they were tax experts. Insanely pricey for just copying data from a piece of paper to a computer.
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March 2023 by Donna Kastner
The girl did an amazing job she knew her job and if she wasn’t sure she called for help very friendly I am very pleased would go back
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February 2023 by Chanda Haywood
If I was rating based on filing expenses I would give no stars, but overall experience was very beneficial, being that it took less time to do than it takes me to prepare myself. This year I had multiple questions and software problems, so all that was taken care of. Preparer Katherine was nice, and at this point all I truly care about is my taxes being prepared correctly. Jackson Hewitt please find a way to come down on your preparation prices even if you try it for just 1 tax year, please and thank you.
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February 2023 by Poison Apple
I hate filing my taxes since I had my daughter and I'm always terrified about messing them up so I find Jackson Hewitt extremely convenient for me. I'm a full time mom and I work full time so being able to just walk into Walmart and get my taxes filled is so helpful for me. The agent is extremely nice and helpful with any and all questions I have. Only reason I'm doing 4 stars instead of 5 is cause the agent in new smyrna filed mine last year and told me it was almost 600 dollars to file cause I was a new customer so I was expecting to not have to pay that big of an amount to file this year...but apparently I had to pay the same amount this year...and non of my coupons are valid anymore.
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February 2023 by Abdel Vazquez
I had a great experience like I always do year after year at the Jackson Hewitt booth inside the Walmart in Ormond Beach. Very friendly and professional personnel will take care of you.
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February 2023 by Josh Rey
Katherine Christian was a big help for me this year. Give her a raise!
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February 2023 by Jason Jumbelick
Got in got out. Usually takes an hour and it was just under 30 mins.
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January 2023 by Christy Hites
Katherine, your tax specialist, was great!! Simple smooth process ?
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April 2022 by S Davis
The amount you charged me to file my tax was outrageously overpriced (almost ($400), I feel as though I was ripped off as my tax return was almost exactly as much as what you people charged me to file it.I will never use your company to do my taxes again, nor will I ever recommend you to anyone, ever!
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March 2022 by Kathy Young
Great job with my taxes
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February 2022 by Mel Hirth
Our tax preparer was nice and all. The only problem was we had a 9am appointment and she didn’t show up until 9:45. Wasn’t happy to have to set in the ales way for 45 minutes.
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July 2021 by George Bellingham
Way to expensive and after sending in my payment to the IRS they informed me the form wasn't filled in correctly and I had to pay more than $600 to correct it very disappointed
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June 2021 by Mya Nguyen
Elizabeth was amazing she got everything taken care of for me I’ll be back for my next year taxes.
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May 2021 by Venecia Brandon
The woman was very knowledgeable & patient. Excellent customer service skills as well! Thank you so much!!