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May 2023 by Serene K
BEST BOUTIQUE IN THE AREA!!!These bad reviews are a JOKE..1. There is a sign, in English, in legible size and font the sign reads: NO exchanges or refunds. This is a boutique environment, this is not Dillards.2. The women that staff the boutique are not rude or unfriendly.. I have never experienced any sort of attitude or discomfort from anyone in the shop. I’ve been a regular customer for over a year.3. I have made a purchase nearly every time I enter the shop. I still have every item and it is in perfect condition. Maybe change the wash cycle to gentle, low spin and cold water and then hang dry the clothing. I promise your clothes will not fall apart.Don’t pay attention to the negative reviews.This shop retails Frankie’s Bikinis which is a high end and very well made line of swimwear. Frankie is a real person, she designs out of Malibu and the swimwear is produced in LA & Bali.There are two lines of denim sold in Gaslamp Gift Gallery and they keep a wide range of sizes and styles on the shelf.If you are looking for a dress for any event, an outfit for a date night, club night, wedding, graduation, a party of any kind, girls night… this is your spot.I’ve never paid over $60 for a dress here. The sale rack is always fire. They also retail very nice handmade jewelry. The back corner of the shop is where I see some very cute clothes for young girls. I have 2 sons so I am not able to speak on the children’s clothes.This is a small locally owned business, this is not a department store. The ladies that work here are not going to babysit you as you browse. I actually appreciate that.5 Stars. I recommend this dope boutique to a lot of people in the area and I certainly am a loyal customer.
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April 2023 by K P
BEST BOUTIQUE IN THE AREA!!!These bad reviews are a JOKE..1. There is a sign, in English, in legible size and font the sign reads: NO exchanges or refunds. This is a boutique environment, this is not Dillards.2. The women that staff the boutique are not rude or unfriendly.. I have never experienced any sort of attitude or discomfort from anyone in the shop. I’ve been a regular customer for over a year.3. I have made a purchase nearly every time I enter the shop. I still have every item and it is in perfect condition. Maybe change the wash cycle to gentle, low spin and cold water and then hang dry the clothing. I promise your clothes will not fall apart.Don’t pay attention to the negative reviews.This shop retails Frankie’s Bikinis which is a high end and very well made line of swimwear. Frankie is a real person, she designs out of Malibu and the swimwear is produced in LA & Bali.There are two lines of denim sold in Gaslamp Gift Gallery and they keep a wide range of sizes and styles on the shelf.If you are looking for a dress for any event, an outfit for a date night, club night, wedding, graduation, a party of any kind, girls night… this is your spot.I’ve never paid over $60 for a dress here. The sale rack is always fire. They also retail very nice handmade jewelry. The back corner of the shop is where I see some very cute clothes for young girls. I have 2 sons so I am not able to speak on the children’s clothes.This is a small locally owned business, this is not a department store. The ladies that work here are not going to babysit you as you browse. I actually appreciate that.5 Stars. I recommend this dope boutique to a lot of people in the area and I certainly am a loyal customer.
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February 2023 by Tony Fiset
NEVER PURCHASE A GIFT HERE. A close friend mentioned several times that she had seen a cute babydoll dress on a rack outside while driving past, so I stopped to grab it the next time I went by myself. The two young ladies working that day were personable and did a great job gift wrapping! So why the one star review? My friend wanted to try the dress in a small to see if it might fit slightly better than the medium, so we went in together. They didn't have a small, and we were summarily dismissed, being informed that they DO NOT ACCEPT RETURNS OR EXCHANGES AT ALL. Baffled, my friend politely tried to confirm that meant even an exchange for the same style in a different size. Nope. No flexibility at all. Read the sign. See your receipt. Ok, fine - but let the owner know she just lost a customer because that's absolutely absurd. And the general attitude and demeanor of the 20-something we were dealing with meant I probably wouldn't have gone back again anyway; altogether a very sour experience.
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December 2022 by steph p.
Young girl at register was cold and very unfriendly
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October 2022 by Christine
I ordered some things online from Gaslamp and they arrived within a few days. They were beautifully and securely packaged to ensure no breakage in transit. A handwritten thank you note and a sample of fragrance oil was included. If I am ever in the area I will certainly stop in and check out the shop in person. Shop local!
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September 2022 by steven Tubbs
I felt like Julia Roberts in the movie Pretty Woman today when visited this store for the first time today. Very rude staff!!!! They make you feel very uncomfortable shopping with their attitude.
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August 2022 by Dana Ordway
Very rude staff! They make you feel very uncomfortable shopping with their attitude. And the material of items are cheap.
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July 2022 by Sylvia Cahela
WARNING TO ALL CONSUMERS; DO NOT MAKE A PURCHASE @ this store. I purchased 4 items yesterday Jul 8th 2022 @ 5:28 PM. I called the store Jul 9th 2022 to advise them of the DEVECTIVE ITEMS.I spent a total of $177.86. The hat has a huge hole in the top of it @ the seem.(2) dresses & a crochet top ALL OF WHICH HAVE SNAGS AND THREADING IS COMING APART. I called & tried to reach out to the owner to no-avail. Stated they would text her & with my number. I called back to see when the owner would call me -"Deb" a store associate spoke over me ,when I tried to speak. Extremely rude! THE CLOTHES ARE EXTREMELY "CHEAP" MATERIALS. Which is why they have a NO REFUND - NO EXCHANGE POLICY. Still haven't heard from the owner. I will see if there is a way to post pictures.
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July 2022 by Sylvia C.
the hat i purchased & the clothes we defective. purchased on late friday july 8th 2022. called back next day saturday july 9th. ask to speak with owner. i was 1st told they would text owner & give her my number & she would call me. ( no phone call ) i called back on same saturday to see when owner would call. retail associate " deb " spoke over me & was extremely rude! told me the owner didn't come in the store until after the store was closed. i called back sunday july 10th 2022 i was then told owner was oyt of town & would call me today - monday, july 11th. they have a no refund policy - no returns. which they claim is due to the stores small inventory...in my opinion - the no return, no. exchange policy is due to the extremely poor quality. hopefully, this post will help you not to make the same mistake as i did. i can only advise you from my personal experience do not purchase from this store (gaslamp gift gallery) located @ ormond beach. i do appreciate you for your time in reading this review. have a great day! and be careful where you spend your hard earned money!! for something that's $$ in price - but " cheap materials - poor quality ".
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November 2021 by Christine H
I ordered some things online from Gaslamp and they arrived within a few days. They were beautifully and securely packaged to ensure no breakage in transit. A handwritten thank you note and a sample of fragrance oil was included. If I am ever in the area I will certainly stop in and check out the shop in person. Shop local!
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October 2021 by logan
very pretty store, the lady was super nice and lovely items. i bought a pair of heart shaped sunglasses and they were super high quality!!! love them so much def going back
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March 2021 by Meg E.
Amazing selection! Lots of great gifts and treasures! The owner, Angela is an absolute doll and gives so much back to her community! Love this store!
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February 2021 by sakura
very pretty store, the lady was super nice and lovely items. i bought a pair of heart shaped sunglasses and they were super high quality!!! love them so much def going back
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January 2021 by Christina Gilmore
The owner was extremely rude! I wouldn't recommend it.when you spend a hundred bucks you should at least feel like the person you gave your money to likes you or as at least kind ☹️??
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September 2019 by Shari Knight Jackson
Had the best experience today! Had a stressful day and a little cash to spoil myself with. The girls were so courteous, attentive, and just amazing! Customer service on point! Can't wait to come back again! The amount of unique items was perfect for something special!
