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May 2024 by Lois Lane
They removed the drive thru window and only want you to make deposits through the ATM which has a backed up line of people and is hardship as I have 3 kids. I've already deposited cash through their ATM only to have the cash eaten and had to wait a week to get it back to me. Went inside and there was only one teller with the same customer for 20 minutes and the A/C must have been set 76 degrees. I walked out and didn't get to make my deposit
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April 2024 by SuAnne McCollum
Inside they are great, but they are kinda… not, at their drive-thru window. I guess they don’t like dealing with the drive thru. There’s a sign that they’re doing away with it in a few days so I guess they can’t keep up with it.
Thanks for doing great inside though. :)
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January 2024 by Sunny Gazahi
Ms. Hinkle great service. Excellent response. Although BofA is not where I bank. She was extremely helpful.
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December 2023 by Sean O'Malley
I’ve been waiting in line for 23 minutes. There are 9 people in line, only 1 teller who is taking a restroom break, so basically zero tellers. All of this to coerce people to accept a cashless society so that banks can, at the push of a button, remove access to your money if you say something that goes against the current regime or political objective(s)
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October 2023 by Jose Morris-Vega
Fast secure
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August 2023 by Thomas Moran
Good drive through service!
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July 2023 by Thomas Moran (Otis)
Good drive through service!
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November 2022 by Donna Medwick
So happy to have a drive through atm
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October 2022 by Pepper Spalding
It was your typical bank... They were nice
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September 2022 by Kimmy Baby
They don't prefer white people. Do an internet search for Community Affordable Loan Solution.
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April 2022 by David Snow
If I could give this place 0 I would. Rude people at the counter who refused to help me get my debit card and refused to give my money when attempting to close out.
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March 2022 by Jonathon Doddridge
Horrible experience, bank teller couldn’t read my i.d because they’re half blind and wouldn’t cash my checks. Thanks for nothing Andrea
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December 2021 by Pauline Diller
went today FRIDAY TO DRIVE THRE AT 12"30 CLOSED I AM DISABLED and use drive thru will have to change banks
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October 2021 by Liz P
My daughter wanted her own bank account and debit card, so I made an appointment. The only critique I’d have is that we had to wait 15 minutes, but after that our visit went smooth. Manager Jenny Whitehair guided us through the process, answering any and all questions and concerns we had. She approached my daughter in a very personal manner, making this an official yet exiting step into the grown up world. Signing with her autograph, her own PIN number and her choice of debit card design. My son didn’t want one at first, but getting inspired by all this, he changed his mind and wanted an account and card for himself as well. Jenny did a great job making this a milestone for them both, and Bank of America now has 2 fresh new customers ??Ps I’d suggest to make an appointment instead of walking in and I’m sure you’ll receive excellent customer service.
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September 2021 by Lorenc K
Clean place, great customer service, plenty parking space. Jenny, the financial officer was knowledgeable, punctual and respectful.