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October 2024 by Neizliann Rivera
Excellent service I loved my babies
Beautiful and smelling good ? 100/100
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October 2024 by Andrellys Ramirez
The most amazing place to take my 10 year old cranky Alaskan Malamute ❤️? the patience and dedication is noticeable, Hermentina is the most careful groomer ever. ??
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September 2024 by Marilyn Galindo
Such a cute bakery, I loved it and loved the staff! Must visit, alot of cute stuff too.
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September 2024 by Angie Hung
After calling some places that went to voicemail, this place customer service was great. They were able to give my 4 dogs a appointment fast for the weekend. Their place is beautiful decorated, my nieces loved the place that they brought their dog as well.
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August 2024 by Ricardo Montañez
Tremendous excellent work all
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August 2024 by Robin Devitt
Took my dogs here for the first time and they both saw Brandon! Brandon did such a great job. The smell that is on their dog fur smells amazing and their nails are no longer so noisy on my hardwood floors. They both super exhausted they have been sleeping for 3 hours straight since I picked them up. Thank you so much!! Can’t wait to take them back again!!
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August 2024 by Cyndie Estep
We take our dogs here and love it. They are so patient and do such a great job. Our boys love them and look so handsome.
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August 2024 by Air Jordan
Brandon was absolutely amazing and caring with my pup, he looks and smells great and is no longer a hairy beast! lol thanks again Brandon and the rest of the friendly WOOF GANG staff #AJapproves ?
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August 2024 by Russ Rieke
Wonderful job I will refer them to anybody and Family
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July 2024 by Diana Sanchez
I trust their groomers, they always do good job. Staff are friendly and the young man that works in the front is super helpful
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July 2024 by Sonya Flanagan
I took my golden doodle to Woof Gang for the first time. All of the staff was so friendly and Haley did a fantastic job. She took the time to listen to what I really wanted in his cut. We have found a new home for our grooming and bakery needs.
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July 2024 by richelly castro
Very happy with my baby's bath, now I have weekly time with them?
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July 2024 by A E.
They really deserve 0 stars. Took my pooch in for first time (in 5 years). They bathed him and started to trim him. The groomer cut with the razor a skin tag on his belly. She had to have felt it when she bathed and dried him yet cut over it anyway. She didn't finish the trim, called ne to say he was bleeding badly and come get him. We picked him, half shaved, and bleeding. They still charged us $45 - never apologized or even offered a redo or store credit. Now I have to take him to the vet and spend more $ , when it was Wolfgangs fault entirely.
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June 2024 by Sebastian Londoño
Nice service, i take my cat, he is very nervous but in Woof gang he stays very calm because of the lovely groomers
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June 2024 by Sharon B
The owner is aware of my issues and responded, but we will agree to disagree as to how the matter should be resolved. In this case the customer is wrong even though the pictures shared speaks volumes. I am declining a 10% discount that was offered on a future visit because of my lack of confidence in the facility given the numerous chances previously provided. I should have learned my lesson sooner. I will not be returning and will not recommend this facility to others. My advice is to not provide payment until the groomer actually comes out (as opposed to staff) with the dog and you are satisfied.
Follow up to owner response:
I would appreciate it if you don't misquote me. I actually never demanded a full refund. I was asked by the manager what refund I wanted. I said that I would share the photos of the poor haircut compared to the photo of the haircut requested and then we can discuss further. I also never threatened a bad review. I said I would provide an honest review which I did. I intentionally avoided the specifics to avoid public accounting of the details that I knew would get misconstrued. I was informed that I needed to come back within 72 hours to fix the groom but unfortunately unless you can make the hair on his ears come back within a few days, there isn't much that can be done in that time frame. We have been loyal customers in the past which is why I had higher hopes for a better grooming experience and greater professionalism. Like you said, we will move on and find another groomer.
