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June 2024 by Tom Heelan
Staff was friendly, knowledgeable,and helpful. Service was quick almost no wait.
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June 2024 by Aline Berna
Bad experience! They promise you several benefits and they don't deliver! I'm paying a fortune in bills, double what they sold me and I simply can't resolve it! When it came to sales, Luana and Taynara were super attentive and now that I have a big problem, they simply don't help me anymore! I do not recommend! Don't fall into that trap!
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May 2024 by Jefferson Oliveira de Araujo
I do not recommend contracting Verizon services. They tell you a price when hiring and later put fees that you don't understand and when you ask for explanations, they say they had warned you and invent fees that don't exist, for example, a police fee for using an SOS signal. Better look for another operator!
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May 2024 by Josneily amaro
Very kind, attentive and helpful Giancarlos ??
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April 2024 by simon simow
Very rude unprofessional workers, especially the short Colombian girl and the manager is not doing her job and the guy with the hair braids very bad communication has no manners and no education. They should not be working and representing Verizon, they should be fired, and I will report it to the corporate.
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April 2024 by CRUZ AMARO
Excellent attention from Giancarlo, thank you for everything
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March 2024 by A Queen
Every time I come to the store, they act like they can never help me. My bill has been rocket high since I had a new line. It should not have shot up that high because that’s not what I was told the bill was going to be. I am just so over Verizon and can’t wait to leave them.
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January 2024 by Leandro Costa
Super fast service, and for those who don't speak English, look for the Guerrero attendant, very good people.
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December 2023 by Mike Elliott
Roque spent 2 hours helping me situate my business account , 5 lines and Apple Watches. When nobody else from customer device could help, his tireless and patient dedication to his customers and his technical knowledge solved all my issues so I left the store with a smile on my face. Thanks Roque!
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October 2023 by Yoennis Perozo
Excellent ?
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September 2023 by Jessica H.
This is the most unprofessional store i have ever been to, the guy who helped me was very rude and un helpful. I was there to buy a charger he told me he was un able to find and the locate it as well, he told a lady if she was un happy with the service they provided she should switch providers. At the end of the day you get paid to work, the guy wasnt wearing a badge for obvious reason, he was heavy set with black hair and earrings. If you can avoid the store i would, theres a store 10 mins away in millenia.
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July 2023 by Joan Ellis
Everyone in this store was the BEST! From my first phone call, Adam, the manager, to Alex, who first helped me in the store, to Roque, who set my replacement phone up. Adam was so nice. He answered all of my initial questions. I met him, when I got to the store. What a great guy. Thank you, Adam. I first met with Alex, very sweet, got everything started. Between Alex and Adam, my replacement phone was ordered. It arrived at my house, the next morning. I immediately went to the store. I met Roque. He was so incredibly kind and helpful. I did interact with a couple of others, I don't remember their names but, they too, we're just great! I will be going to this store, from now on. Thank you again, everybody.
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July 2023 by Salim M.
You are sorry Vz. What a UNpleasant GARBAGE service. Bad work. Vz forgot to check [online] GED diploma. Trashy disrespectful employees here folks. If I can trade my services for your employees than I would. But than AT&T is sorryyyy as well. What in the world is going on. May be getting online GED don't teach - Pls, ThkU, good bye, come back soon, ETC. No offense pls. Sorry. they should have that curriculum. Put a stop here. Don't shop in the store. Pls check out online.You are replying to me and saying sorry that you missed the mark for excellent CS. Pls. Quit that lie. Why then all 1 star review has not been corrected and worked on before me. ???????? There is where you missed many mark. This morning I stopped by and a associate was lying to my face and then woah she knew I mean business. BAD SERVICE is bottom of the pit Sir. ME GOT TO GO AMIGO.
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June 2023 by G T
Greeted this person twice when I entered this Verizon location and they looked right past me to greet another person. Later I asked this person did they work here and they said yes. I then said, I ask because when I spoke to you you didn’t acknowledge me. As you can see by the photo attached this person went back to looking at their phone with no response to me. So even if they “didn’t hear me” the first two times that I said “hello good morning” they had no response after I said I spoke to them earlier. This person did not ask me if I needed any assistance they just played on their phone.
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June 2023 by YODISNAGRA GOMEZ
My name is Kathy and I am with Veraizon. I inform you that I have been with Veraizon wireless for almost a decade and I have been with Veraizon wireless for almost a decade. I want to thank all the members and team at the Kirkman Road location for their attention, specifically to Miguel. I call him Miguelito. Miguel speaks a little imperfect Spanish but I really like his attention and what he represents in his efforts to help clients, that says a lot to talk about again, thanks to Miguel for being there since he is one of those who speaks our language. perfect but try, what I like most about your empathy is helping clients leave that office satisfied that I really like that thanks to Veraizon Awhile for having people who speak our language thank you all for being there I love my phone and I recommend my service 100% to everyone. Thanks again ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I love this Even though I have had companies that have tried to change me to cheaper prices thousands of times but there has been no company that convinces me.
Well, now I have had a Super service with all my networks. I love this, thanks to Veraizon for being there. I and my children and family recommend it. To everyone who wants to treat it ❤️❤️❤️❤️❤️
