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January 2024 by Sherri
I’ve been going to Doctor McCann for years and he is awesome! He is extremely thorough. His staff is always very helpful as well.
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January 2024 by Susan Mckenzie
Tana is the best she always helps me out , Dr Patel also very friendly… I’ve been going there for 7 years or more now great service
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January 2024 by Ron
Be aware don’t come here they will steal your money. we have been waiting for contact’s since August every time we ask the answer is we have ordered them. well it’s January 1 2024 and still no contacts. after spending over $300 we are still waiting. Another reason why we will never come back is I still can’t SEE. After this is settled we will never come here or recommend family and friends. We are fed up and enough is enough.
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December 2023 by Martha Rogachesky
Staff especially Tana are always helpful and friendly. Raman goes out of her way to make me feel welcome and like family. She is amazing!! Never let her go!!
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November 2023 by Samira Fraiha
I want to especially thank Tana, for her patience and excellent customer services, thank you for helping me choose my glasses so that I feel comfortable with my frame, her years of experience will help you choose the best one for you, her charisma and sincerity will make you trust that you are in the right place! So we invite you to this place where the care of your eyes is the most important thing, the professionalism with which and the customer service they offer making you feel at home.
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November 2023 by Meg O
Practice is well run, clean and professional. Dr. McCann took time to answer my concerns. The woman giving the eye exam on the machines gave a thorough explanation. Optician Lauren was knowledgeable and friendly. I have been returning to this office for ten years.
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October 2023 by Melany Quintero
Very nice and great place and staff. The doctors are the best. Dr. Vanessa was able to find that I had an allergy that was messing up my contact lenses. Luisa took care of me with my new glasses prescription and she was friendly and help me to choose the right ones. When I got the new prescription I had to come back to fix them because they were to tight and Pebbles has been very patient and helpful in fixing them.
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October 2023 by Deborah Donaldson
I called Uptown Eyecare in Hunter’s Creek this week. LAUREN, kind, caring, capable, and efficient answered the phone. I told her I needed new glasses asap, she asked details about my prescription, WAS WILLING to look to see if my lenses were in stock, and told me to come in she would have me out the door to go to work, and SHE DID!!
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September 2023 by Gabriella Agosto
Everyone here is really nice but also no nonsense and I respect that! Dr. McCann is very informative, kind, and easy to talk to. The woman in the dark exam room was kind too and you could tell she knew what she was doing. Funny too, I liked talking to her. I do not recall her name or the name of the woman who helped me choose my glasses and pay for them but I know she was helping from the other location, she was really sweet. Could not ask for a better place to go for any eye exams or optical concerns!
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September 2023 by Coquijim 6065
As soon as I entered the Tavistock location I felt a sense of calmness. I’m usually tense when visiting medical facilities. However, that was not the case that day. Everybody was kind, attentive, and caring. I felt comfortable engaging in conversation about my eye care. I was thrilled that they accepted my insurance. Thank you all.
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August 2023 by Reese M.
Highly recommend this office for everyone! The staff is not only very kind, but they are also helpful while being patient with families as well. The doctors here are the best I've had and my kids love them too. 10/10!
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May 2023 by Gail S.
They Know how to make money at Uptown but........ they don't know how to handle customers who might just come back. They don't like kids and try and make it difficult you you to bring your kids. They don't encourage you to take your Prescription and find good glass frames at the right price elsewhere. They don't care if you have to wait. they don't care if your insurance doesn't cover them, they just don't care. They do care about your money though. There are dozens of Optometrists in Hunters Creek who are kind and care about your purse - check them out. The Manager should be managing cattle.
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February 2023 by Ebony W.
Overall the exam and visit with the doctor is normal eye care service. However, the manager is rude in person and over the phone. I had a bad experience last year was gonna give them another try but again the manager rude. Also, not family friendly. If your gonna put all families in one bubble and punish all for some action is not fair or great business move. Families can only book 2 members a day which means a family of 5 would need to schedule 3 appointment. I would not recommend Hunter Creek location, company policy to limit families and than this location non customer service and rudeness.
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January 2023 by Stella S.
I will say the exam itself was amazing. They saw me right away and the dr took care to explain everything carefully.Otherwise exactly what you would expect from a place who does glasses. My overall experience was tainted after a follow up phone call regarding my husbands glasses with Jackson who's attitude I could feel straight through the phone when I asked about how much longer as MY glasses were back in the time they'd originally quoted me (about a week) When I went to pick mine up the other lady said one of hubby's lenses was wrong.That being said I was originally going to 5 star them until the attitude. You pay $300+ for frames (cost me about $500 w insurance and hubby about $400 w insurance)etc you expect 5 star service.
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December 2022 by Jae N.
I have been going to this office for about 7 years and I have loved them since day one. The office is very nice and organized in a convenient location with more than enough parking. The doctors are awesome, friendly and so knowledgeable. The staff is very nice, helpful, knowledgeable and professional. They have great prices, many frame options and even may price match other retailers' prices in contacts. I highly recommend them to everybody!
