-
August 2024 by Pranav Patel
This place has the worst service I've ever experienced. The employees are completely incompetent, unable to give proper answers, and have no understanding of customer care. I've been forced to use this location several times because it's close to my home, but every time has been a disaster. Expect to lose your packages—they've mishandled my important documents, and I've lost them. Their attitude is terrible, and their service is pathetic. Avoid this place at all costs.
-
July 2024 by Mitra Sorrells
Love this UPS location. Very friendly and helpful staff. And the store smells wonderful!
-
July 2024 by FRANCIE051065
Joe is the best!! Extremely knowledgeable and always helping everyone and training in the moment
-
July 2024 by Glaucia Dequeiroz
Let me tell you this. If I could give no stars. Close your doors or change your employees!!! Second time to this store and never more!! She would not take my box because it need it to be inside another box. Took to the Best UPS in Dr phillips no questions asked. I have the receipt to prove!
-
July 2024 by Matt
Is Carmelo still in charge. He ran a great store! Always top notch service!
-
July 2024 by chuck gilmore
I should of called first. No notary
-
July 2024 by Younique Hightower
I love coming to this store they are very helpful and sweet especially Miss Valerie and Miss Jada. Every time i come in they go above and beyond for me and i love this store !!!!!!!!
-
July 2024 by alex p
Excellent service and friendly staff. Very conveniently located
-
July 2024 by charlie giannetto
Highly recommend. Have had a Box here for 20 years. Good service. Recently new owner/management (Valerie) took over and the service got even Better..!!!…. Valerie is the BEST. Excellent.
-
June 2024 by J Herman
Great customer service especially the manager. She did a great job packing and selecting the right shipping option.
-
June 2024 by Dennis Tegethoff
Honestly, the UPS around the corner from my house is nicer overall, but today, Charle & the customer service I received from her today will be the reason I will continue to go out of my way, driving a bit further to patronize this location. She took the time to help when something I was trying to accomplish wasn’t working how I’d anticipated, and she did so with great skill and a wonderful attitude!
-
April 2024 by Tommy ramjattan
How rude and sillyw..I asked the girl to borrow the tape that they usually have and let you use to tape the label on and she says you need to have it taped before you come to the store. I've always used the tape to tape the label. What's the point of the tape laying around then. People are getting more and more dumb everyday.
-
March 2024 by Crissie Deyo
I used to love going here. Recently, when I do business here, the people working are rude and short tempered. It’s extremely unprofessional now.
-
March 2024 by Majid Akhtar
Trina, and her colleagues, were incredible! Great customer service, helped us for our shipping needs, and pleasant to talk to. She even stayed after her shift ended to help. Highly recommend working with her!
-
March 2024 by Charmaine Waite
Agent was very courteous, polite and helpful with everything I needed and clear explanation given .
