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May 2023 by Edwin Hurtado
If would could leave less than 1 star I would. A guy on the counter by the name of Fab or Fat dont really know, but employee working on the counter on Fri 5/5/2023 was the worst . Extremely rude, even the person who I had on the phone from uhual recognized how poor and bad customer service he provided and how difficult he has been when he dealt with him in the past. Honestly, if this convenience store cant handle an additional service or partnership with uhaul they should terminate the contract.This appeared not caring on helping, started raising his voice when asking a simple question, even thought I had a representative from uhaul on the phone and a confirmation email from uhaul this guy refused to give me the truck key. Kept being belligerent, kept using profanity at me (uhaul rep heard it all).uhaul rep just kept apologizing for me having to deal with him.if this guy does not get reprehended, suspended or perhaps fired, He will ruin this gas station in days.poor guy he needs to learn how to treat people.
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October 2021 by W
They never honor reservations, doesn't matter if you booked weeks in advance you may or may not find your truck when you go pick up, not reliable, do not use UHAUL.
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April 2021 by W K
They never honor reservations, doesn't matter if you booked weeks in advance you may or may not find your truck when you go pick up, not reliable, do not use UHAUL.
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March 2021 by Kas McCauley
Super unprofessional. I had a hitch installation scheduled for 3/27/2021 and had received email confirmation that it was scheduled and set to be installed that day. I was called today 3/26/2021 and told that I was late for an appointment today. I mentioned I had it scheduled for tomorrow and that I had the confirmation for it. The woman who called was super rude about it and just kept saying well it was moved to today they definitely sent you something about it. I searched my
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September 2020 by Mary Apfel Hencinski
We rented a tow dolly. Our car did not fit on the dolly. The tires wouldn't clear the strap hooks. Had we been able to clear the strap hooks, the wheel wells were too deep to accommodate the front end air dam of the car. Unfortunately, the shop was closed by the time we gave up on making the tow dolly work, so it was returned the next morning. I explained to the employee what happened and asked for some reduction in the rental since the tow dolly was rated to hold our car and wouldn't. I was told that it should have worked, so no refund was available.
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July 2020 by Alex Skok
These place is absolutely ridiculous! We rented a truck for a few hours, upon arrival we noticed a dent in the side of the truck, my husband asked the person checking the truck out if that was in issue, the guy said no and that to take pictures of it. Upon returning the truck we were told everything was good. About a week later we check our email and noticed UHAUL was trying to charge us almost 4K in damages. They tried saying we hit the yellow poles when coming to drop the t
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January 2019 by Jeremy Rodriguez
I rented a van from this place. The person did not in any moment write down the mileage, the vehicle was dirty and had a foul smell. There were live and dead lizards inside the van. The rear right tire was missing air. Ran a total of 97 miles and was charged for 110 miles. DO NOT RENT FROM THIS PLACE. They are stealing your money.
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January 2019 by Ms Joy
Nice staff maintained trucks
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November 2017 by Ryan Carlson
Confusing to book since this location is actually a gas station. However, the owner was very helpful. The truck was exactly what I needed. Got my furniture moved quickly - No complaints
