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November 2023 by Donyell
I had a horrible time getting started with the mobile app pick up, but thank goodness I received a lot of help from very nice people.
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November 2023 by Luis Bourget
The representatives from this location are always very kind and attentive. Kudos to them for such an excellent work!
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November 2023 by David Slaton
This location is next level!! Wow.. Super friendly and helpful. Thank you Tiffany for taking back my rental, and I forgot something and called and Pierre figured it out for me and I was able to come retrieve it. 10/10 staff and location!
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September 2023 by George Taylor
Taylor is a Rockstar a true asset to the company. Very efficient and professional. Truly appreciate all the teams help.
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July 2023 by Sandy Love
This store employees need to be retrained on how to handle and speak to good customers. Alexis was rude, over talked, interrupted me while I was speaking. And then hung up! I have used this location for pods, storage and truck rental for the pass 5 years. Upon speaking with the GM Taylor about the situation “she stated no she didn’t hang up on you well yes she did. I will never use this location again. Maybe the whole staff including the GM needs to be trained on handling customers!
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July 2023 by Victor Rios (Panda)
It's super clean and has the best storage you could get for the price but parking is a pain it's always full
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June 2023 by A S
Amazing! Owner Karina is amazing. Everything went smooth. Highly recommend.
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June 2023 by Isamar Mercado
This place is amazing. Every time I need a van or truck for my business their customer service goes beyond my expectations. Especially with Karina working at the front counter! She's knowledgeable, and friendly! Love renting here!
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May 2023 by KJH
The truck was ready when we got there. Listen carefully when they tell you to check EVERYTHING over on the truck before you leave. Gas guage on contract showed nearly half a tank when guage on truck just over a quarter. I took picture, made notation on contract and went back in to show the employee that we were working with. She said that was exactly what needed to be done. I was quoted $622 when I secured the truck approximately 4 weeks before the trip. I was moved to a different facility 2 days prior to pickup. The time the new facility closed prevented me from using them, but Terry from Gator Uhaul and Storage in Leesburg, FL was extremely helpful in finding a truck within close proximity to Orlando MCO Airport. When I picked up the truck, the contract stated the fee was $815. That's a huge discrepancy that I haven't fully dealt with. All in all, the experience was good but I'm glad it's over. I wouldn't hesitate to use Uhaul again if needed.
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May 2023 by Melissa Campbell
Amazing staff and customer service!Beautifully kept lobby, clean bathroom and I really appreciated the refillable water station. So thirsty after an exhausting move! ?
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April 2023 by G Gibson
U-haul was great today! Truck was clean and ready, needed some minor attention, TIFFANY was on it, on it quickly, very professional, and awesome on the customer service. Def would re-rent from this location! G
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November 2022 by Jose Nieves
Staff and management need customer service, DE&I, and communication training. I do not know your system nor your abundance of limitations.
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September 2022 by Mauricio Abadia
3 weeks waiting for the Hitch of my car which they already charged and never sent, last week they told me that they would call me when I arrived at this store but they didn't call me today I came back and again the same thing the employees don't even know where the things are I think a lack of respect with clients charging in advance for nothing and making me waste my time here, they should learn to be more responsible.
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August 2022 by ACE JUPITER
This uhaul definitely is one of the best and I’ve traveled over 44 states!!! This place cares about there customers and go above and beyond!! TAYLOR was amazing and she really knows how to hold the store down! She was easy to work with the issue and it was resolved beautifully!!
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July 2022 by S A
Karina did an amazing job by helping me dropping off my trailer. It was 05:00 pm Suday and they closed but she was very kind by staying extra minutes to get the trailer dropped off. 10/10 customer satisfaction. Thank you Karina!
