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February 2024 by Ruth Jean Pierre
Last year I ordered uniforms for my son, it was great. I don't know what happened this year they sent me the cheapest material, and the sizes were way off. I wasted over $140 on them. Save your money.The worst part is that I referred them to other parents. Now I have to reach out to tell them not to waste their money. What a shame. Very disappointed
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December 2023 by S Davis
Horrible customer service. They asked to see Identification due to me picking up t shirts for my friend who called them and gave them my name. If you wanted to just see Identification that was fine. But they wanted a copy. Why??? In this world of today people are stealing peoples identity. I would have been ok with signing a receipt that I in fact received the item. Cupid was horrible telling me to come to her window and tell me she wasn’t going to give me the shirts that were paid for. I just agreed for my friends sake due to us leaving on a cruise for her birthday and claimed they aren’t open on the weekend. Prior to that they had the shirts thrown down for 2 weeks and didn’t even know who they belonged too. Ridiculous then told me that ship has sailed for her to take my ID but the man that was there took it after she told him it was up to him. Should have went to the white man!!!!
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October 2023 by patio farmer
Excellent quality prints and customer service. My logo design was not fit for print and miss cupid edited it for me at a very reasonable price. I could not make it by to pick them up for two or three weeks and they were sure to send me reminders. When I did pick up the shirts they came out beautifully and far exceeded my expectations for the price! I will be returning soon for more hats and shirts. Thank you!!
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October 2023 by Latara
Hello went in and had a single shirt made the same day . Customer service is awesome . Thanks so much for help !!!
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October 2023 by Maria Gomez
Moved to orlando recently and came across express print shop only to find a place that serves others with such love and passion. This place feels like home and you can tell how much they enjoy what they do and how much care they put into their shop. I hope everyone gets the opportunity of experiencing the great energy that this place has and uses their services!
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October 2023 by Tara
Called and immediately was greeted with great customer service! Answered all questions and concerns and was able to assist with my order same day! I provided the idea and they brought it out on the shirts ! They were made perfectly! Definitely will be going back and highly recommend!!
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October 2023 by Tiffany Thomas
I came in last minute needing shirts for my son's game the next day the customer service over all was great and price was affordable for a last minute order. I'm giving only 4 star because it was a small error on my daughter shirt but I'm sure they want made fixing Monday husband and wife both had great customer service overall stayed late to help me prepare for son game next day thanks
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September 2023 by Jay Walker
I dislike having to leave a negative review! However, what I experienced at express print is anything less than a nightmare! The customer service was horrific with the owner referring to me as “people of your kind” merely because I inquire about an order that was beyond the seven business days as promised! The quality of the product was okay! But, I will double the pay for quality customer service! I actually feel sorry for the owner…! It’s a privilege to run a minority business, and you should be thankful that you still have customers!Sign“People of your kind” sisterha!
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September 2023 by Amy Lopez
I was looking to get something custom made for my 20 year High School reunion in Chicago. I truly appreciate their patience with me and their efforts to make something i was happy with. I love the final product, and I look forward to wearing this at the Varsity Football Game where the School will do a tribute to the returning class of 2003. I highly recommend Express Print Shop for their fast services, friendly and kind staff.
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September 2023 by Kerine
The worst custumer service, the worst black business owner ever. How are you mad because I am simply asking you about your price difference? I live in the community , I am trying to tell her we came last month we’ll be back next month again, she had the nerve to tell me I’m manipulating her. The truth bother her so much she told me to get out of her store!!!! Mind you I placed and paid the order inside the store with her instructions. But arguing and comparing other business when all I ask you was!!! I placed that same order last month before for $78 now it’s $89 dollar.If you care about keeping your business door open, wouldn’t you be more delicates telling your custumer why the price went up.Black business do better!! Yes it is another source of money but there’s more to it! A very old light skin women who could be my mother let her emotions goes through her head and start shouting infront of employees by employee mostly young ppl! What kind of example are you really setting, they working with you today but tomorrow they’ll have their own business. When will the damn circle break?Society is you me and every one else.?I’m editing my review, because y’all can clearly see how she responded below! I’m not the only customer she have tried that with.Business classes are very much affordable, let’s put these money we’re getting to work chile!! You are simply ghetto! I would’ve never asked Walmart all these questions because they invest in marketing in order for the mass to be aware of their price being change and diff season. This mess of a front desk you have barely have clear instructions on how to place the order! Don’t get me wrong I am from the Caribbean I have an accent but Doing business with everyone require clear communication and also clear pronounciation. Like I said you could’ve of been my mother. My intentions was never to disrespect my elder!! But for you to come back and lying instead of holding your self accountable and see where the lack of professionalism is coming from then, your door will stay open for business but it’ll be a struggle and long days everyday for you! Good luck and I wish you a peaceful and better custumer service.Maybe the clock is ticking for retirement, emotions all over the place will be fumbling the bags sis!!
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September 2023 by etoya santiago
I HAVE to give a 5 star review for customer service & the quality of the shirts we have purchased over the years. Ms. Cupid has always been on top of everything we have requested and received our orders in a timely & professional manner. No job to big or small for this family owned business. I highly recommend.
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July 2023 by Still Praising God
I am highly disappointed that the owner made an error on her end. I asked if she could fix it she emailed me stating that she would not when I clearly attached the information on the page. Initially by the flyers looking so dark when this is an event for children allowed me to just not do further business with this company. She was nice at first but I should have payed close attention to the reviews. Brethren we live and learn. Everyone have a blessed day ??
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July 2023 by Huney Dipped & co.
Let’s Just start off by saying THIS IN THE MOST UNPROFESSIONAL TSHIRT SHOP IN THE ENTIRE CITY OF ORLANDO. If these people had a 0 star I would. The owner is such a rude disrespectful individual and I can’t believe people actually go to her. She does not know how to talk to customers and definitely doesn’t know how to abide by any of her rules she set. I PAID A $24 rush fee And nothing was rushed. The printing on the shirts looked like straight iron on’s from walmart. So unprofessional and so rude. HIGHLY DONT RECOMMEND
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June 2023 by Miranda Butts
Horrible Customer Service! I paid for express and when I asked them was I going to be refunded for express since the order was not ready the same day or the following day they hung up the phone. They then proceeded to cancel my whole order and didn’t send all my money back. Very unprofessional, they have limited resources as well. Don’t do it save your money!!! I also feel they didn’t want to complete my order because I am apart of the LGBTQ+ community. They are very bias!! I wish I could leave 0 stars ?
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May 2023 by Nicole Valentino
Miss Cupid stayed after to do a rush print job of 5000 door cards after a different print shop dragged their feet for 10 days. She accomplished in 4 hours what the other shop could not do in over a week. Her work ethic is stellar. You can't find people like her these days. Total professional. She earned our business.
