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May 2024 by B G
I loved this place,the service and our server josh was really good, they were out of bread and buns for the sandwiches I wanted but I got the salmon instead and it was really good, I also got the giggles snicker milkshake which was really good too
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May 2024 by Amartin
5 stars for Nacho! We were out celebrating my neices 13th birthday and had an amazing time. Nacho was an excellent host. Will be back!
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May 2024 by Laura
We came for my niece's birthday. Pleasant atmosphere and excellent service from the waiter Nacho. We had a great time. We will return without a doubt.
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May 2024 by Merally Pastrana
The food was nasty. Their service takes forever and dirty tables. I was expecting a lot of treats and dessert options, barely. Rename the place.
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May 2024 by Mia Adamitis
Oh my lord! I cannot say enough good things about the experience I had tonight at the Sugar Factory of Orlando. I’ve never been so impressed by a server and staff as a whole. They took a difficult situation and turned it into a night of some great memories for me and my friend. It was my friend's birthday and they made her feel special and provided for which was absolutely amazing, but our server, Ariel, went above and beyond! He provided quick amazing service despite multiple seat changes due to a growing party and tough customers. I appreciated the support and consistent smiles (and amazing food as always) which made my friend’s birthday extra special. I will 100% be coming back to eat and party with the staff. Thank you again Ariel!!Parking: Accessible parking garage and quick easy QR codes made paying for the (cheap) parking even easier! Also I received helpful text updates on when my time was running out which helped save me a lot.
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May 2024 by Alex Bogovic
Great experience!!! Such a fun way to spend your birthday with the massive desserts and birthdays songs. Highly recommend
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May 2024 by DNA
Nacho hit it out of the park with his service and personality for my wife's birthday!!! Def coming back.
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May 2024 by melissa Brooks
We had a party of 10 with a 21 at birthday. Zander was our waiter and he was the most person. Service was the best great enthusiasm with our group loves. We had an amazing experience. Food was great. Thank you
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May 2024 by Alisha Buidens
Great experience for the fist time on my birthday, a little pricey but loved it
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April 2024 by Purelife
We had a great time. Food was very good. Made the family enjoyed the atmosphere nice place to visit.
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April 2024 by Jessica Peterman
Had a reservation for 9:30pm, left after waiting over an hour and still not having a table available. Staff was not friendly and could not tell us if the wait was going to be 20 minutes or 2 hours.
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April 2024 by Jennifer McGuire
Food was not good. Rainbow sliders were sloppy. Missing menus options. The wingers were not lemon pepper, more like garlic butter. The milkshakes overpriced and overly done for the taste. Salad tasted rotten. The drink I had was cute but I will never go again. Too highly priced for the food quality to be so poor.
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April 2024 by Camesha Davis
Nacho (our server) was
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April 2024 by S J
The sugar factory visit was absolutely delightful! I thoroughly enjoyed every aspect of it.Parking: Parking availability is quite scarce, with insufficient spots. On weekend nights, it becomes nearly impossible to find a spot.
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April 2024 by Yon Fresh
From the time you walk in the whole place is a great vibe good music food and drinks our server name was “Nacho” he took really good care of us and helped us navigate the menu. This being our first time visiting sugar factory we will definitely be back