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April 2024 by Ryan Reynolds
Been a consistent client of theirs for several years. Being a traveler in my previous career, their business model was very easy to understand. It takes money to make money, I regret absolutely nothing about giving my timeshare up for rental every year. I travel on my terms, and offset my costs plus profit annually.
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April 2024 by James Pratt
No one could understand the amount of relief I have. I was a Summerbay owner for over 7 YEARS. I used the damn thing less than a handful of times but had to pay for it every single year. I tried two different companies before ROI and I connected. I didn’t want to throw good money after bad which is all this felt like. I didn’t sign up with them right away and looking back I could’ve saved myself some time and money but the point is that it’s over! They sold it for the amount they told me it would go for. Nothing more, nothing less. Member services was very helpful because I was clueless to this process. And even better, they got my money back from those two scams I paid in the first place. I am happy to say I will never need ROI again because I refuse to buy another timeshare but I am elated with the outcome of using their services. If you can relate to my experience, let this be sound advice that of all your options out there, this will bring you the best result.
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April 2024 by Nancy M
Scam scam scam ..they called me few years ago kept calling and calling about renting my unit and rushing me cause they claimed they need rent unit so bad and had a lot of people waiting for units , and we are out of covid people traveling again , they kept insisting on the need till I paid them money of 1499 . Then I never heard from them again.. every time I call they never answer , and I when I get someone on the phone they give me the run around …do not sign anything with them ..or believe anything they say ..
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February 2024 by Sukii Mal
All things considered, I would give 10/10 to ROI in properly assessing my property rental values, finding rental income for me, and handling the whole money part. Only thing I had to do was respond to my email and they pretty much did everything else. Although I elected not to sell yet, I am confident that will work just as good.
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January 2024 by Steve Howard
This company is a total scam. I would bet any good reviews are fake and self-generated. I have had two time shares with them since May and have not received one offer or even a phone call. I just called them and told them to drop the asking price to zero. I'm beginning to realize that you can't get rid of timeshares so save your money for maintenance fees. I would give them zero stars but it wasn't an option.
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I have been dealing with this company for 6 years to rent out my timeshare. Definitely one of the good guys. Very clear in instruction, have provided a home for all of my credits every year. The extra money is well needed, especially during the festive seasons. Happy holidays Colin and company!
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November 2023 by Micael Lopez
Assisted my family with rental and sale of our previous time-share highly recommend!
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October 2023 by Teresa M.
My expectations were that ROI would find renters for my timeshare and their contract even included a whole paragraph on referring buyers to me for the sale of my property. After 4 years I have not received one referral! I was told they have clients already interested in my property, so I believed it wouldn't take long to secure a rental. Covid hit and I was told things were not moving, so now it is 2 years later and still nothing. Then I was told I have to reactivate my listing every 3 months to be successful. I was told there are 2 links where I can check my listing, after I asked for those links... they replied, "Look at your contract or call us for more information." Wouldn't it be easier for them to send me the link, since I had already called them? My time and money has all been wasted and I hope you don't waste your's.
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October 2023 by Countryasitgetz 1
I have owned my 6 resort deeds for over 20 years, and have always used it (between my self and family) until recently. We were unable to travel due to covid, then various life events got in the way of us being able to use. Since signing on with this company, we have sold 4 of our 6 and are using the other two to generate income. Although this has been a very successful venture with them up until this point, I would like to clear the air on some misconceptions I had coming on:1. They only attempt contact for two days. My husband and I have missed a few offers because of the fact that we travel and stay in a cabin area, where there isn’t much service. We have found that notifying ROI prior to traveling has helped us tremendously.2. If you don’t call the Member Services number or the Main number, you may have to wait a few days before someone gets back to you. We made the mistake of phoning the initial rep we signed on with in 2019, but since calling their main number on the BBB, we have had no issues.3. Offers can be more or less than what the property is being marketed for. Although they have a general range of around the number that is being offered, we have learned that it is a variable number that can change.We have been open to any and all offers, but just something I have learned that I hope can help. Good luck
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August 2023 by Mikyla G
2 weeks ago Mike from ROI called me with a buyer for my timeshare! It took them a little over a year to get the right person but I’m finally done. I got my money today and I’ll never stay at another timeshare again!
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July 2023 by Jean Nelson1
For years I was frozen on the decision to sell in fear of making a second bad investment. (First one being the purchase of my timeshare).Today, the only decision I regret is not having used resort options sooner. The harsh reality is that buying AND selling a timeshare is not easy, but these guys definitely made it possible and realistic. I read a lot of the other reviews here prior to singing up and I’d have to say my experience was nothing shy of five stars. What I thought was going to be a dreadful process was simplified for me in a way that I always understood what was going on and more importantly than that, I’M FREE! If I had another timeshare, I would have no choice but to go through resort options again. I am more than relieved.
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July 2023 by Kaitlyn Zavala
My job connected me with Michael at Resort Options International so I could get a resort stay for an upcoming conference. Once I gave him my dates and budget he presented a few options and price ranges and helped me coordinate a beautiful property overlooking the Las Vegas strip. I travel for work a lot so I certainly will be back for my next event!
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July 2023 by Don B
Jack was so patient with me through the entire rental process with my Wyndham timeshare. I must have asked him 25 questions about the process and how I was going to receive my money. He helped me book my unit and the money was sent to me the same day. I can’t thank everyone at ROI enough for helping me with this burden.
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July 2023 by Kaitlyn Z.
My job connected me with Michael at Resort Options International so I could get a resort stay for an upcoming conference. Once I gave him my dates and budget he presented a few options and price ranges and helped me coordinate a beautiful property overlooking the Las Vegas strip. I travel for work a lot so I certainly will be back for my next event!
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June 2023 by Garza Family
Have had a business relationship with this crew going on 6 years now; every year (minus covid) I have successfully been able to piece all of my points out to qualified renters. The best advice i will give is to always be negotiable. The amounts have always been high, but they send pretty much anything that they locate and i just pick the highest one. 6 years strong baby keep em coming!
