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January 2024 by Alba Rullan
I never received, I have to cancel the order.
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November 2023 by Victoria Carter
Horrible service
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September 2023 by Kyla Lindsey
Love the experience in the Leesburg store manager and teammates are very professional and kind
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April 2023 by Nathaniel Herbert
Not understanding why I was turned down for approval. When I got a bedroom set from y'all and paid off.
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March 2023 by John Hendershot
It was the best I like the employees at the store where I got my washer and dryer from
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May 2022 by Danny Moore
Something punctured my flip phone screen and they want to tell me I can't bring it in. I pay the insurance for the extra few bucks each week and I've been through this before in the 10 years I've been renting from this store, but now they can't do nothing? I had a galaxy note 9 in 2018 or 19 that dropped through hole in my pocket and broke the screen completely, it was returned to this same rent a center no problem.
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February 2022 by Lynette Diaz
Bella worked with me with my Long Time Challenge that The Sand Lake store and their employees caused. It all comes from Poor Communication from store to store and from District, and Corporation, we're not any better!!....No Excuse.... Bella, took her time to listen , She Totally Understood and stepped in an extra mile , as well as her employees. What The Sand Lake Store Did Not Do in Five Long Months, Bella Resolved it, in One Day.....Blessings To You And All of Your Team....
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February 2022 by Ketzy Ginyard
My experience here was nothing shorter than AMAZING! The workers were really attentive to my needs and met my expectations to a tee. Delia made sure I got exactly what I was looking for and delivery was outstanding and on time. Love this store and recommend it to everyone every chance I get. Love u all here. What a blessing. Truly amazing store.
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February 2022 by Jannette Guzman-Simmons
I don't think words can describe the exceptional customer service at this store. Between staff and the Store Manager Dela, they hands down go above and beyond the expectations of service. I've visited and reached out to the store for new services many times and they always come through. Definitely will continue my service with Dela and her team.
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February 2022 by Marie Galor
if I could give this store a -5 stars I would.. this store has some of the rudest employees I’ve ever encountered with. The female manager happens to be so miserable at her life that she tends to take it off on her customers.. hopefully HR take notes regarding this person since it’s not the first review I’ve seen about her.
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September 2021 by Marilyn Padilla
This store has 110% customer service.. They go out of their way to answer my question and to help me find what I was looking for. All the staff is wonderful . Thank u for your service..
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September 2021 by James Alexander
The store manager here is rude like no tomorrow. I walked in and heard her telling some employees that it's not her fault the other 2 don't speak Spanish. I guess 2 of the employees don't speak Spanish.
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September 2021 by Rodney Jones
Neva gonna try that again
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August 2021 by John Berrios
It was great
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September 2020 by Khadafy Velez
These people are a joke very unprofessional no sense of direction starting with the manager ending with the District Manager apparently their truck broke down been waiting for more than a week for the delivery of the merchandise that I purchased and they told me that they were waiting on the truck had me waiting for days telling me that they would be there for sure and leaving me waiting day after day such a big company under unprofessional management don’t rent from them save your money go somewhere else