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September 2023 by Yusri A
As far as I'm concern is a good banking,but I will never give the employees any power only the policy of the bank.......the reason I said that some employees they prefers their skin to deal with ,add to it no customer service also translate by saying that you smile to some not to others like saying get away....how I figure that very simple,it's not all the time same employee at the window......get it
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July 2023 by Joyce Santos
I was always treated very well and managed to resolve all outstanding issues. Attentive and kind staff. A differential for Hederson who always attends us with attention and helps us with any questions. Congratulations.
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July 2023 by Dezman Curry
One of the worse decisions I made was to bring my business account to Regions. Leticia has no empathy or compassion for someone's else struggle. I had fraud on my account and was told that my online services was deactivated but somehow a zelle payment went thought. I asked thr bank if they could refund it and send it back to the sender. It's been almost 3 months later and I am still getting the run around. I have filled several disputes with my bank and the senders bank. My money just magically disappeared. Called off work several times to address this issue and have gotten the run around.
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July 2023 by Take Action
Everyone is some personable, if you are a regular you can rest a sure they are going to know your name. The manager always ready to assist as best as she can. Thank you guys for being my banker
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July 2023 by Sharon Baker
The customer service at this branch is outstanding! It’s so refreshing to walk into a business establishment where the importance is emphasized on the customer. Thank you team!
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July 2023 by Jamali Hawks
Very Good Branch Happy To Be Apart Of The Family Special Thanks To Tiera Great Energy So Glad She Is One Of A Kind
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May 2023 by Charneatria Jernigan
I visited this location today omg I was treated with outstanding customer service by Helen and Vanessa I am greatful to visit this location. I live in Apopka I've visited a few branches, Apopka, Winter Garden, Ocoee and never have I been treated this good those particular branches should be retrained by Vanessa's team !!! Thanks Vanessa and Helen I'm thankful for the both of you.
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May 2023 by Macy Shaw
The employees seem miserable and it’s a chore for them to do their job and assist you with a basic task.Obviously management does not care from reading previous reviews from the past years.This wouldn’t be tolerated in a branch in Windermere or Dr. Phillips area
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May 2023 by Char Jer
I visited this location today omg I was treated with outstanding customer service by Helen and Vanessa I am greatful to visit this location. I live in Apopka I've visited a few branches, Apopka, Winter Garden, Ocoee and never have I been treated this good those particular branches should be retrained by Vanessa's team !!! Thanks Vanessa and Helen I'm thankful for the both of you.
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May 2023 by Hassan Al
Worse Regions bank in Orlando fl , waiting to see some can help me with my account issues after I called the main line . Ridiculous more than 1 hour waiting
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April 2023 by Brad Lennon
Been banking there since I moved here in 2009. Workers are always pleasant do deal with.
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January 2023 by Electric Lawn Scape
The processing of a power of attorney takes about 3-5 days. I have been trying to get my dad into a nursing home. I live in California and I called 8 times and nobody picked up the phone. I had a bunch of questions and needed some quick answers. This bank seems poorly run. Maybe this bank is under staffed? Maybe Regions is a bank that just skimps on customer service ??? But anyway one star is too much… perhaps there should be negative numbers .. :-0
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January 2023 by Valmir Monplaisir
Absolutely the worst bank that ever existed.I deposited a check for 18,000$ in a business account it took half a month or almost a month to clear .On top of that I had a client Zelle me 1,000$ through regions bank and they declined it because it was a 1st time transaction and said the money would be refunded in a week I don’t recommend that at all .
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September 2022 by carla concepcion
Customer service was horrible they are not polite they have a really bad attitude we just went to another one and there customers services was amazing and polite
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August 2022 by Aline Mesquita Bezerra
Costumer service it’s the worst, I’ve been waiting for almost 40 minutes and the only lady that was available to open my bank account were at the other station talking about her personal life with the costumers that was being already attended for one man that works there too. Disrespectful of that woman.