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June 2024 by Joey Chapa
Customer service agent Harold Houser took care of my issue with incredible care and swiftness. Thank you!
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May 2024 by Luiz Amato
Best customer service ever!Thank you!
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May 2024 by Olie Axe
I really enjoy doing business with Race Day Quads. Their managers are super responsible, and they go above and beyond their policies to make their customers happy.
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May 2024 by Jerry Bunner
I had a problem with a charger and reached out to the manufacturer. After initial contact they stopped all communication. I contacted RDQ customer service just to let them know that MFG support was poor. Harold with RDQ immediately decided that was not going to work and replaced the charger! Even paid return shipping for the old one. This was so much more than I expected. I didn't expect anything just wanted the retailer to know about what happened. Give these folks some business if you can, we need folks like this supplying our hobby needs. Absolutely amazing to say the least!
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May 2024 by Brendan
RDQ is the soul of the FPV business in the US
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April 2024 by JDS3
I had an issue with the osd on my speedybee f405 v4 and they were quick to find a solution for me! Will buy from again!
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April 2024 by Bill Liston
Wow, super-fast shipment and delivery!
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April 2024 by Brandon Posey
This is my one stop store for all things freestyle quads. The staff is knowledgeable and friendly. Their stock usually has all of the top gear.
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April 2024 by Rex Yancey
Outstanding support and service. I ordered some components from RDQ that were missing some of the components, they in turn reached out to the manufacturer and offered a replacement part very quickly and shipped it out. Thanks again for providing a great service.RDQ Rocks !
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April 2024 by Austin Schilling
Had issues with a part. The issue was resolved quickly!
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March 2024 by Mario Chin (Killamanjarochinmari)
Customer Service is the BEST, I've dealt with a lot of drone stores, and RDQ has not let me down YET, they ships so dang fast, and the customer service is quick and helpfull ( i was getting issues resolved during break time) not days later.. Great work, Highly Recommend. My last support agent was with Harold Houser he responded and he took care of my issues in minutes.
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March 2024 by Jerry Bosco
Harold helped me out on a shipping situation that I encountered and was able to make my check out experience wonderful! One of many reasons why I keep going back to RDQ….great customer service!
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March 2024 by Gil Vargas
Very happy with your customer service, the USPS lost my order and after trying for 2 weeks to get this resolved with the carrier decided to reach out to you guys and was surprised how quickly this was resolved, Promptly responding to my emails and offering options to best resolve my missing order. Thank you!
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March 2024 by Ian Lovrich
I bought something and didn't realize it was defective as I was a new pilot. 6 months after my purchase I contacted support and they sent me a replacement unit. That's crazy to me. I'll be buying more from them.
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February 2024 by Brendan Zaebst
Cole is an outstanding service member. Handled my issue in minutes. Always a great experience dealing with RDQ- Even when its an RMA !! THANKS AS ALWAYSMax specifically went above and beyond to ensure that TWICE my issues were fixed with the same product. The manufacturer ghosted us both and Max specifically expedited a fix while maintaining absolute composure in dealing with a chain of emails, videos, pictures that spanned months. Could not ask for a better customer service agent!! My absolute go to business on the East coast hands down. Honestly they beat most of the West Coast guys shipping too lol!! Superb company, well done Tyler! Again Thank you Max!!
