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November 2023 by Lesly Parra
Cisco knows how to do his job PERFECTLY I couldn’t believe how well he did it. I think he should train everyone there on how to draw blood. The rest have left me with a sore bruised bump.
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November 2023 by Hannah Marino
Clean facility and awesome staff. Nancy was amazing! She was so sweet and talkative, and she got my really difficult veins on the first try. Best quest I have been to so far.
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November 2023 by Gio Arteaga
Really professional staff. Excellent services, if you let them know you don’t know how to use the self service registration, the staff help you out.
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October 2023 by Karen K.
This quest is horrible - Waiting 30 minutes with appointment to be called back to a very incompetent blood tech named Nancy L . She complained the whole time I was in the chair . How she had to input 3 labs slips manually - coughed and coughed the whole time . No manners and didn't excuse herself . Finally got to draw my blood and I explained I had rolling veins - she ignored more talked over me in Spanish to her co- worker in next cubical - poked me missed - then she barely looked for another vein in another arm poked again and missed. -SHE HAD THE NERVE TI SAY SHE NEVER MISSES - well you did NANCY L ! Twice - I told her we are done and want her supervisor. They place me in a empty cubical for another 15 -plus mins and no one came to help me - now she didn't wrap the second poked arm and I am bleeding . I go into the hallway and flag another employee down she didn't help me - some sweet lady coming back from lunch helped me - took me to her cubical and cleaned me up and apologized ! While NANCY L left her cubical with someone getting blood work from her to come yell into the cubical I was at - saying I was lying ! That is beyond unprofessional - she left me at 11:42 in empty cubical and it was 12:05 . The lead traveling tech was like it 12:06 now this patient should have been seen and on her way and not bleeding in the hallway or left in a cubical !! . I was very grateful for this sweet tech and when she tried to tell the manager Maribell what took place - that manager ignored her and me and said she was busy with a patient. My point is - Nancy L doesn't need to me there - she is incompetent and no compassion what so ever !!! Not a good place ! Wish the traveling blood tech could be in one place I would drive an hour to see her ! Shout out to that sweet lady !
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July 2023 by Roxane Perret
I have very small veins and often need to be poked with needles multiple times to access a vein. This time it took such a short time, and Jennifer was amazing. She only poked me once and it was done so fast and it helped me lower my fear and anxiety of blood because she did such an amazing job. Thank you Jennifer!!
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July 2023 by Daisy Díaz
I have been to a few Quest Diagnostics. This one is a 10 star out of 5 Edili the Tech went above and beyond with a situation on my lab papers also she is such a soft soul she listens and will do ever-to make you feel calm and welcome. Maribel was also amazing i think she is the head of staff not sure but also amazing and the staff are all so very nice and make you feel welcome. I have to say is the best Quest and now will be my fist to come too.
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June 2023 by Paul (Ragna Gaming)
Two and a half hours of watching my name sit at the top of the list and getting skipped over and told there's an order (one patient didn't even check in, just walked up, said something to the staff member at the door, who they obviously knew, and was let in less than two minutes later). This is asinine. I was called as I was setting an appointment for another location. My last DMV visit didn't even take half as long. You can't do better than this. I've used Quest before and have never waited more than 30 minutes.On the bright side (reason for the bonus star) is the lady that did my labs was very pleasant and friendly.
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May 2023 by Emy
I could not think of a worse location to go to. I had not been back to this location in years because the last time I came the tech did not know what she was doing and it took her 4 tries to actually get into the vein. I booked my appointment at this location by mistake but could not reschedule and lo and behold an even worse experience. I specifically asked for a butterfly needle due to several complications in the past with bloodwork as my veins are very small and it has yielded the best results. This tech straight up lies to my faces saying she will use it as she pulls out the regular needle and proceeds. I ask her again if she will use the butterfly needle and she says yes, while proceeding with the regular needle. What happens? ding ding ding, I start to get sick!!! They end up bringing a sopping wet paper towel they don’t even bother to wring out and throw it on my neck and now my clothes are also sopping wet and I have to go to work with no change of clothing :). Absolutely humiliating to be ignored and lied to straight to the face, she could have just said no if she didn’t feel comfortable using it and I would’ve simply left. I still would have left but I was already prepped and sitting down and just had to watch, shocked that she disregarded me so casually and lied when I asked her AGAIN. Don’t bother coming here if you need any sort of accommodation, it’s a given they don’t care in general but they REALLY don’t care here.
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May 2023 by April Barron
I’m not sure why this location is only 3.3 stars but each time I have visited the techs are quick to get everyone in. They are personable and friendly too!
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May 2023 by Vanessa Dennison
Shout Out To This Quest Diagnostics!!!!!I Had To Bring My 3 Children In For Blood Work And We Didn't Have A Appointment As Well...We Were Walk Ins...The Staff Was Kindly To Have Us Go Back And Shout Out To The Staff Member Orlando And The Sweet Lady Right Across From Him Who Helped Keep My Children Calm To Get The Blood Work Done!! My Children Were Nonverbal And On The Spectrum And This Place Made Me Feel Comfortable With Their Patience With My Kids ?♥️
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May 2023 by Chris McDonough
I was taken back within 10 minutes of my appointment time. The facilities were clean and everyone was extremely professional and courteous. Orlando, my phlebotomist, was friendly and polite. Best Quest experience ever!
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March 2023 by Olivia Tashjian
My experience at this Quest location was phenomenal! My appointment was at 9:30am and was out by 9:38am. The staff I worked with personally were very friendly and made everything very easy. I would 100% recommend this location
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March 2023 by Olivia Blalock
My experience at this Quest location was phenomenal! My appointment was at 9:30am and was out by 9:38am. The staff I worked with personally were very friendly and made everything very easy. I would 100% recommend this location
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February 2023 by Carlyn Lee
I think I’m not alone in having anxiety about taking blood tests but Maribel as well as the wonderful lady whose name I did not get were absolutely amazing. I’m someone who has itty bitty veins and doesn’t hydrate as well as I should and the patience and positivity they had for me the whole time was amazing. Didn’t even hurt a bit. Thank you again!
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January 2023 by brooke sincebaugh
Veronica is literally an angel on earth!! She was so helpful, calming, and sweet. So good at what she does. ❤️
