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December 2023 by Numb GreenGold
11/26/2023 ReviewPurchase $180 bottle of Clase Azul Reposado cashier was knowledgeable and customer friendly will definitely come back to purchase more bottles.
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December 2023 by Mildred M.
Love coming to this Publix. The store is always clean and stocked. Yes you get your busy times and sometimes they don't have enough deli personnel to help, but every time I've been there, Joey has been either making subs or doing the cold cuts. He is so funny and so enthusiastic, very personable and respectful. Now every time I go there if I see Joey at the deli I always ask for him to do my order. Best hire ever Publix, Great JOB!
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November 2023 by Rafael R.
This place is clean for the most part. Still shopping here is far from a pleasure. The pharmacy is clueless and less than helpful. They always seem in a daze and confused. The pharmacist (take your pick) is over worked and understaffed. They have no suggestions and little to no feedback. I was at Vista Lakes Publix for nearly 10 years. It really puts this place to shame. The pharmacists know you be name and always were willing to help by making suggestions, calling the insurance company, or drs office for any hiccups or issues when they could. Here they truly do the minimum is that. It's always something here. No personal touch and sibilance of concern for the patient/customer. It's convenient if you're willing to deal with the above and there's nothing remotely extra need. The Deli. This is bar none the worse Publix deli I've been to and that's saying something because we love our Publix delis all over Fl and Ga and even further north in VA. Here the deli case is never ever really stocked except when it's put out but after that good luck because it looks terrible, crusted, dryer, and often empty. The seem to not know they're in a place that people get lunch and dinner and everything in between. Sad really because on multiple occasions I've asked for tenders and the case is empty then someone asks for a sub and they pull 10-15lbs from the hot box. As I write this there are 4 people walking around, 2 doings subs, 1 at the meat slicer and 15 people waiting for subs and 5 at the hot case, and another 6 waiting for cold cuts. Management doesn't seem to care and people keep coming. They walk around oblivious like a kids who has chores to do but mom hasn't reminded them to do them so there you have it. The shelves are stocked as expected and produce is fresh. The meat always looks good. Staff in the rest of the store is 3.5 of 5. They've gone to self check out and so now even more complacent staff. Bottomline....it's better than Wal-Mart but not better than Sam's or ALDIs. If you don't need medicine or anything from the Deli then a bit better than so-so.
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July 2023 by Christine R.
"Where shopping is a pleasure" not so any more. This store is going downhill. Cashiers and baggers find it more important to talk to other while a customer is standing right in front of them. A lady comes up to ask a bagger where to find something, he acts put out that he has to help her. I thought it was a fluke but I have came back a few times and this is the new norm. During school year parents ignore signs about no student pick up/ drop off so it's a circus if you have to go there during dismissal times. I'll drive further for better prices and service.
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July 2023 by Josh Randolph
Closed the store early on me. Poor service
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August 2022 by Linda R.
Love the Publix on Narcoosee in Lake Nona, they have the best staff of workers who put the customer first. If you need help they will walk you to your car and put your groceries in it - no tip required. Also, if you have limited mobility they have clean and ready mobile carts to assist you. They respect seniors!!!
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March 2022 by Sarah G.
Oh how we LOVE Publix... especially their fresh made SUBS! Stopped in to grab some subs for lunch after visiting Hero's Community Park. The 2 ladies working the sub counter are WONDERFUL! I made a request for a chicken parm sub (adding marinara to their chicken tender sub). Despite not having marinara sauce in their sub shop, they ran over the the aisle with the pasta sauce and GRABBED A JAR, opened it and made us a chicken parm sub! That's amazing customer service! Bonus that whole chicken tender subs were their special sub of the week and had a $3 discount making them $6.99 EACH! That's unreal! (After our initial chicken tender sub, in which the tenders are chopped up, we requested the tenders kept whole and my husband and I both agree we preferred the tenders WHOLE.) We grabbed a few other groceries while here including Lays chips which were buy one get one free. Since we're from out of town, I asked if the sale prices needed a store card and good news is that you don't! In addition to the sub shop workers here, the other employees are so friendly as well! The cashier was lovely and the guy who bagged our groceries was wonderful as well! We WILL be back this week!! Publix you're the best!
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September 2021 by Orestes R.
Ordered sandwich online @ 12:35 PM Took Break at 12:50 PM to pick up the sandwich Arrived and noticed a backlog of customers waiting but no (zero) customers at the sandwich station. It was now 1:05 PM and the sandwich should have been ready. I made the line and waited for service as the employees appeared to be busy but without helping any customers. Finally, the lady comes and I inform her that my sandwich is not ready, so I want to order it at the counter. *** The lady tells me to wait for it that they are finishing it now. I continue waiting and three customers got their sandwich prepared at the counter. I am still waiting on my delayed sandwich which the employee refused to prepare when I asked. I spoke with the manager and he said to order it at the station. *** Now, the station has a line of customers that I'd need to cut in front of or wait. I speak with the customer service manager. She speaks with the deli manager. *** I am still waiting for the sandwich to be prepared. Every minute feels eternal. All of the deli employees are giving me stink eye for complaining. How long should I wait??? *** Why did the lady refuse to make the sandwich wen I was next in line??? TOTAL DISAPPOINTMENT!
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August 2021 by Nyla R.
David in the bakery section is extremely rude. Ordered two simple nothing special cakes and he had a completely unwarranted attitude for no reason. I asked for a suggestion on frosting and his reply was "it's not my cake". His customer service was not in line with the Publix brand.
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April 2021 by Elena N.
I love my local Publix...it's never crowded, the staff is always super friendly, the atmosphere is nice, and best of all- you won't be forced to wear the self-suffocation device. Thumbs up all around!
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March 2021 by Eliza L.
Love everything!! Clean, service is superb and friendly and just felt all around good going grocery shopping. Don't feel stressed and everyone is just really friendly.
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October 2020 by Tina A.
Ordered a small size of the fruit sensation cake. The 7 inch one has fruits on the top and in the filling. The outside of the cake is covered with roasted almonds. However, the 5 inch one we ordered has nothing on the outside but whipped cream. The baker said that they can't put fruit on top but I don't see why. There are room for fruit decoration on the top of the 5 inch cake. What about the roasted almonds? what about the strawberries around the cake? We are not informed that it would be a plain cake with poor little amount of fruit in the filling. I was shocked when I got the cake, and I have never seen a plain cake like this in my whole life. I am extremely disappointed with this experience . If I had known that this is how they make the cake I would rather not ordering it.
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August 2020 by Charles McDaniel
Amazing selection of beers on tap and in the bottle!
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August 2020 by Mullins Russell
Employees always polite and cautious. Pricing is great. I have yet to visit a better liquor store. I recommend this store. Five stars.
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March 2020 by FG F.
I love Publix and this one is one of the best locations. The staff is very friendly and helpful and the cleanliness and organization of this market is exceptional. I will keep coming.
