Got my card replaced here after losing it - the employee who assisted me, Ellen, was wonderfully helpful! She was quick, informative, and kind, letting me know about all my perks and options. 5 stars!
June 2023
Went yesterday to my primary location and yes the customer service at the drve-thru was not the best. Plus why must they announce how much money you are withdrawing so everybody in the car with you knows your business? Smh
November 2022
ALWAYS such a weight to talk to someone.The tellers are usually good at keep the line down.. but to get into an office is such a hassle. Always seems like they are understaff..The phone to call the branch doesn't work either.