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January 2024 by Israelit Chai
Good customer service and service ?
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January 2024 by Angela Desrivieres
They don’t use store credits from other stores, they will turn you away, I found out the hard way they could actually use store credits even if it’s not from their store, just an overall terrible experience had a team member dismiss me by yelling another team members name and walking away. How hard is it to say i apologies I’m in my break but I can get someone to help real quick, it’s not even a customer service thing it’s common human decency.
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December 2023 by Antonio Romero
Great store
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December 2023 by Jiff
Great store, great service, I usually always find what I am looking for there
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November 2023 by Michael “Geevo” Giovinazzi
Got Halloween costume for the kids. Good service. Kids had fun.
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November 2023 by Steve Bell
A I think they need a little bit more staff here, but there’s a well stock store
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November 2023 by Andrea Rediske
I made an order for delivery last night between 5:00 and 7:00 pm. My balloons showed up, but not the rest of my order. The Door Dasher who delivered my order was smoking pot in the car, and all my balloons smelled like cannabis. I had to call the store and have them deliver the rest of my order, which arrived AFTER my party had started. I'm posting here, because in addition to my order arriving incomplete and late, they never provided me a store receipt to give feedback to the company. I won't be ordering from this location again.
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November 2023 by Luis Rondón
Excellent place where you can get everything you are looking for for your party or special celebration
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November 2023 by Marilyn Breland
Things are not as easily found as they were before
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October 2023 by Gladys S.
I would have rated five, except that in the city of Orlando, where more than 1/3 of the population is Hispanic, there is a plethora of sweet sixteen party supplies and not one single solitary ballon or item for the Latin quinceañera celebration, which is even more elaborate than a regular American 16th birthday. When you call party city, like most businesses in Central Florida, it asks if you want to hear the message in English or Spanish. There's a reason for that. In a day and age where businesses get cancelled for less, this was shocking to me. Do better.
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September 2023 by Jacqueline George
The store is really a mess and disorganized. They were out of several birthday items I was looking for.
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July 2023 by Aimee Tariq
There are sooo many options here and the employees are so sweet. Please replace the air conditioning unit so that they can have air conditioning!
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July 2023 by Bud De Jacomo
Great store they have so much stuff in there in incredible
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July 2023 by Jorge Reveron
The bathrooms are falling apart. The ac was out, and the workers were alright. 1 was helpful but neither was particularly friendly. They were polite when we were leaving though.
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June 2023 by ARIAL ZACKERY
This store is very busy especially with on line order’s however Mahki the manager was able to make my in store shopping experience amazing. He went over and above to get the things I needed.