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December 2023 by Liv Aubrie
sharpen your knives here! under $10 a knife. great customer service and knife sharpening help from Jacob!
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December 2023 by Melvin Geraldo Molleda Rojas
In this place you can get any item to repair or decorate your house, from a spare part for your grill to organic plants, I thought it was a good assortment, the wrecks are the same on the market, but with the benefit you get up to the least expected and you have it on hand instantly, I liked it!
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November 2023 by Cynthia Chatelain
I wanted to take the time to commend Nathan for always helping me. I know I can be a bug but Nathan Always take the time to understand my issue and my yard looks amazing. Even during the hottest days he helps me load and attentive to my concerns. I really appreciate his customer service, which is impeccable. Thank you Nathan. This is why I come to Ace; especially this location.
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November 2023 by Joshua Perez
Place is staffed with teens and one nearly ruptured my ear drums leaving in his blue mustang revving his engine. Very inappropriate to do around a business and residential area.
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November 2023 by Doug R
Wouldn’t accept my coupon as they have in the past. Next time I will have to go to one of the competitors where prices are lower and service is NOW similar.
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October 2023 by Matthew Orben
Asked a question and the employee was pretty condescending, not a great first impression of Ace considering all of the radio ads I hear.
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October 2023 by Gotziwa
Visited this store just now to see the 40 lb. birdseed bags on sale tomorrow. No bags there so I talked to the manager who told me there are no 40 lb. bags in any store or their warehouse so I should go to some other hardware store who may have the bags. Apparently there are never 40 lb. birdseed bags in a store. He apologized. That's false advertising or bait and switch in my opinion. Ace just lost a long time customer.
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September 2023 by Roman Erd
Zero customer service! They said they could cut the key, but in the end they completely broke my keys. No any refunds, they just said that I could go home, and my key is not good enough to cut.
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August 2023 by Jay Anthony
Rented a carpet cleaning machine yesterday and returned it today. Excellent customer service from Gavin. Everytime I go to this place, I find what I need and the store staff is always super helpful and friendly. I dealt with Veronica yesterday and I have received excellent service from Nick in the past. Skip the big box store and get the same thing at the same price with awesome service and attention to details.
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July 2023 by The Word Weaver
The workers here are always friendly and helpful. They mostly know their stuff, and seek help from their colleagues when they don’t. It’s always a pleasant shopping experience
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July 2023 by Food Goddess
If you are looking for STIHL products in Orlando FL the ACE Hardware at Orange and Grant has just what you need. Look for Nick who is their STIHL expert. His product knowledge and customer service are outstanding! We will be back!!!!!
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July 2023 by Brandon S.
Associates are not willing to help. Sit behind the counter and not helpful at all. There is a Home Depot around the corner go there.
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June 2023 by J Espo
In and out super fast with a team member always at the register. Paint department staff friendly and knowledgeable. Great selection.
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April 2023 by Rick Varnum
You know that hard to find item. For some reason, as small as ACE Hardware is, that’s where you find it. It’s like they’re full of hard to find items. I frequent this location because it’s close to work, and they have an account there. But man, that’s the go to. The staff there are very friendly and will take right to whatever is you’re looking for. ACE is the only place I will go to have a key made. They have what you call “Actual key makers”. These are people that actually make the key. Not like some big box store where any cashier can just take two keys and stick them in a machine. Those keys don’t work. I’ve learned my lesson.
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March 2023 by Luke Carter
The employees are knowledgeable and helpful. Hunter helped me find exactly what I needed. Very friendly and helpful staff!
