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June 2024 by crystal c.
Pretty much the same as Jon above. Very deceptive business practices. Apply online and get approved after submitting everything except your blood type then get a phone call from someone who must be a minimum wage employee who looks at a screen and cannot figure anything out him/herself but only goes by what their system tells them. Won't include household income. Ask you for collateral ie title to vehicle then say they don't do collteralized loans with a manager stating we are not in the repo business. if so then why as for collateral!!! Go elsewhere for your loans!!!!
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June 2024 by Jon R.
Worst bank ever. They request everything you can imagine for a loan you need. You upload it. They falsely tell you you're approved online. Last step you need is a 20-minute phone call. A woman speaking broken English with a terrible phone connection says well you still have a balance on your vehicle so we cannot do a secured loan. Really..? You could have told me that in an email like any other credit extending responsible bank would do. As a decorated disabled Gulf War working veteran I'm disgusted with this bank. They are very misleading and fraudulent in my opinion. I'll be sure to write up their unethical practice and poor customer services on Yelp as well for all 22 million military & veteran social media followers. All they had to do was simply say no online and not lead me on to gain my personal information. Shame on you OneMain Financial.. you suck.
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May 2024 by Mari Santiago
Horrible service, I have been paying loans there for more than 4 years, paying faithfully and on time. They offer you to renew and they don't look for a way to approve. They don't go the extra mile everything is no and no without trying. I don't recommend them
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May 2024 by Vianey Joves
Excellent ?
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May 2024 by AnaMarr
Great experience from begin of the application , verifications, and receiving loan.I recommend their services!
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December 2023 by Bonnie Rocap Wolfe
Excellent work and the people are very friendly
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July 2023 by Jose Rodriguez
You guys always there for me and treat me professional, thank you so much.
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July 2023 by Aaron Wilson
great customer service and would recommend them
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June 2023 by Mary Morales
The employee Jesus give me great costumer service and help me a lot,plus the company thank you so much
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February 2023 by Erin Michelle
Horrible customer service. Says one thing and does another. Really a scam. Do not deal with John Taylor he’s the biggest joke of them all.
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December 2022 by Carla Jones
Go above and beyond to help you out
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November 2022 by Brenda Powell
Must have to have good credit to get a loan from here!!!! Sad but true
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November 2022 by Tami loggins
This will be my 3rd loan. I appreciate how easy the company makes it for applying online. I don't have the use of a vehicle all the time so doing the closing online was so very nice for me. I also referred my mother and she did a consolidation loan with you and she said the people that helped her through the whole process were so wonderful. So I will continue to refer OMF! Thank you again
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November 2022 by Sebastian & Samantha
John Taylor the branch manager was rude and disrespectful. He would not allow me to finish my sentences and continued to disregard my questions. I hope he changes his attitude as I have never had this problem with any other branch.
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November 2022 by shrekmeme meme
Great service.Smooth transactionMichelle was awesome .Very informative and patient.Will highly recommend it
