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August 2024 by Aristides Benitez
My mom gave them a perfect condition modem and i know because i gave it to her. She immediately went to the store and the store told her they cant change it because it got a scratch. A scratch that wasnt there and impossible the scratch happened inside the car. The scratch pattern on the modem is definetly handmade and done by the store, they told her because of the scratch she have now to pay $150. I have a picture so you can see the handmade pattern scratch. This is clearly fraud
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July 2024 by FREE BANDZZ
Jose the store manager was great with me helping me explain to me about protection on my devices I never took that before because it was never explained the way he did and got me 2 tablets man he’s the best
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July 2024 by louminate element
Jose O was a great guy store manager and helped me lower my bill and offered me a tablet and showed me wat discounts and promos they have he’s the best will always come here ask for Jose store manager I’m glad we have ppl like him my bill was 80 dollars he got it down to 48 dollars without any issues thanks I’m happy
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May 2024 by Ashley Marie
Employees have store locked and unattended multiple times during what's supposed to be business hours
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January 2024 by Edgar Matos
Manager was little rough at the beginning but nothing crazy I guess that the way he is ,but he did the job I was in and out didn't that bother me
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November 2023 by Richard Fosdick
Went in there to get an issue fixed instead was sold a cheap phone that didn't even work. When I tried to return he basically told me I was out of luck. I had to contact another store and luckily got a hold of a manager that corrected the employee and made him fix my issue. Metro used to be great. Now it's starting to seem like the cheapest phone possible.
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September 2023 by caca rodrigues
We were trying to look for a better plan since we were with T-mobile paying over $260, we visited the store and got assisted by Christian, we had started the account with a phone we didn’t know was blocked and we were able to switch it to another phone with no issues. Great Service!
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September 2023 by Luz Gomez
This store is basically the one I always use for service. Christian is always very helpful and friendly. Anytime I have a situation I just pass by and they fix it for me.
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September 2023 by Ace Bond
Christian was very patient and helpful. He went over the top to satisfy my needs
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September 2023 by Tameka Robinson
Christian was great very helpful and excellent customer service.
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September 2023 by Alex Arango
Very excellent attention from Cristian, the manager, highly recommended.
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September 2023 by Juan Cruz
Excellent service always dealt with the manager here
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September 2023 by M J ROPE
One of the best costumes service in the area.
The best in customer support
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September 2023 by Andrea Feliciani
Excellent attention from Christian!! 100% recommended
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September 2023 by Jair B.
The store does not validate the promotions if we do not first buy accessories, the manager is very rude. Don't go there if you don't want to feel scammed.
