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February 2024 by Ediberto Gonzalez
Evan was a great help. Got us in and out quick. Got us a deal on the case and all.
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November 2023 by Lola
Upon entering the store I was greeted very courteously by Tony, the process was very precise and pleasant, they explained every detail of the transaction and the new phone I purchased. I recommend doing business here, my experience is very good.
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October 2023 by Ant Abb
They are always cool when we go in
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August 2023 by Cris
I call and call and call and the phone call drops every time. What is wrong with this place. It’s like someone is declining the call over and over again during business hours. Bad business
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August 2023 by MFernanda Gutierrez
Staff is friendly and knowledgeable
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August 2023 by Leonel Perez
My experience in this store was excellent! I wouldn't change it for anything else... Tremendous attention to the costumer, a lot of professionalism
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August 2023 by Wenceslao
Delighted with the Chickasaw metro store... the manager is very patient and helpful to the customer, not like at the Lake Underhill metro. In Chickasaw, they even helped me apply for a monthly discount and they approved it. Thank you Oriana!
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June 2023 by Marlo Bryant
If I could give this place negative 5 stars I would. DO NOT give your business to this location . I purchased a phone and immediately had issues with both sound and connectivity with it so I went back to the store 2 hours after purchasing it and was told it was not eligible for returns because I purchased it as an upgrade. When I asked why they do not tell you this before you purchase, Lorena the store manager told me that it is posted in the store however the sign was not at the register where it was supposed to be or visible and she had to go and pick it up and move it and said she didn't know why it was moved and where it should have been. She said even though the policy was not posted within eye sight there is nothing they can do because that is their policy. So I guess people are supposed to somehow know policies that are not clearly posted. I asked to speak to someone else and was told she could not give me any contact info for anyone above her like her district manager or any other manager . She said she could give me her number!!! How does that make sense if she is unwilling to help me?? Am I supposed to call her so she can tell me the same thing? Unreal!! She said a replacement would not be a new phone but a used and refurbished phone. So now I'm out of $200 whith a non working phone and having to still spend more to get another phone somewhere else. Terrible experience and shocking lack of customer service.UPDATE: as I stood outside typing this review Lorena came outside and approached me and said they can return the phone but not the accessories or the activation fees, so basically half of what I spent. I agreed so I could at least recoup some of my money, but then when we were at the register someone called her and she said actually they couldn't give me my money back and could only do an exchange. All of the other phones available are more money, so my only option is to spend more money. I told her I didn't want to do any further business with this location and she said there is nothing she can do about it, so I'm still left without a working phone and wasting $200. I didn't think the situation could get any worse and then that happened. I'm in disbelief.
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May 2023 by Nicole Korver
Amazing staff!!! They both answered all my questions and got my phone up and running!
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December 2022 by yeyo diaz
The old owners Are no longer there so the new owner decides to rip everybody off For a $200 phone he charging me an extra $150 to connect the phone that I already have connected they are ripping people off But the same phone last week and it was 200 flat Now hes trying to charge a $150 more what a way to keep your 15 year old customers happy
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October 2022 by Jaky Alicea
Happy with the new phone and the deal Oriana's got me!! so professional and nice staff! Really nice service, no problems at all. 5 stars ⭐
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September 2022 by carmen milanes
Negative 5 star service.. Tony's customer service is the worse if that was his real name... I'm escalating this issue directly with Corporate, my daughter works for the Company.
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August 2022 by Alex Pistola
Avoid this place at all cost.. I don't even want to explain the bad costumer service at this shop plus the bad labor how do you fix a phone and not properly glue it and when I realized it (after I took the cover off the phone fell apart and they said I have to order parts to fix it and I thought that's why I dropped it off here... please just go somehwere else save yourself the trouble and don't listen to the fake 5 star reviews this place is trash save yourself the trouble
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August 2022 by william vega
Service was excellent, very informative, always recommend to anybody ?
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August 2022 by john doe
Very helpful and friendly got me to get unlimited music on my Motorola E6 5G LTE phone
