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February 2024 by Gregory M
Harlan Johnson at the Metro Store in Orlando was real cool! He made feel right at home. He helped me and my wife purchase new iPhones and transferred all of our data from our old iPhones to the new ones. We need more sales associates like Harlan who represents Metro really good and closes deals!
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February 2024 by Natalie D.
The representative, Harlan Johnson, at the Metro by T-Mobile Store on East Colonial Dr in Orlando was excellent!!! He greeted me as soon as I walked in the store, immediately assisted me, and answered all my questions. Harlan was very professional, friendly, respectful, and had a great sense of humor. I absolutely recommend Harlan for anyone who needs help with their cell phone needs.
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December 2023 by Fran F.
Mngr nice guy.
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November 2023 by Edgar Cabrera
Came in with a phone issue with another carrier and the manager rico help me connect my own device with metro with no issue and made sure my phone was unlock to do so great guy recommended everyone to go there
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November 2023 by Chris Smith
Needed a new phone Rico the manager help me out with a great bundle deal as well qualify me for acp which give me a discount recommend all my friends over there at Metro
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November 2023 by Mercedes Gonzalez
This location doesn’t open on time. I would highly recommend to not even waste your time at this location because the service terrible!
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August 2023 by Jorge Acevedo
Great customer service skill went there with my issue with my previous provider and he broke everything down from porting my number and making sure all my info was switch to my new phone Rico the store manager I'm working with was great he very patient and cake care his customer this guy need a raise!!!!!
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August 2023 by Google user
Great customer service skill went there with my issue with my previous provider and he broke everything down from porting my number and making sure all my info was switch to my new phone Rico the store manager I'm working with was great he very patient and cake care his customer this guy need a raise!!!!!
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August 2023 by Anterra & Elgia
Great customer service came in just to pay & the nice lady helped me lower my bill for next month.
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August 2023 by Rico Melendez dejesus
Amy was great answer all my question and left with a smile
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May 2023 by Vojtěch Frodl
I got scammed here. I paid $74 for a SIM card and for having it installed in my phone. The card didn't work with my phone and the staff wasn't able to fix it. But I already paid for it and they said "no refunds".
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May 2023 by Douglas Ortega
This place are thieves I bought a phone with them and a week later didn't turn on took it back they told me didn't have guaranteed but I took to another store and they gave me a new phone don't buy here they will steel your money
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March 2023 by Uriel kdoshim (Da Кdоsнїм)
I didn't find a nice spot for parking my car but in total the crew is awesome!!!
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December 2022 by Victoria Ayala
Not pleased at all! I’ve been a customer since 2008 and got scammed on the return policy. The store I went to didn’t have the iPhone I wanted so I had to settle for a different iPhone. Come to find out I could’ve just bought the iPhone phone I wanted from Apple and activated it at metro. I returned to the store within the 14 days of the return policy and was denied returning my iPhone even though 3 different customer service representatives advised me I had the right to return the new phone.
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October 2021 by mge 780670
Couldn't help with phone issues except with buying a new phone. When it was mentioned going somewhere else to look at phones, the female employee started yelling at us as we left. Don't know how she even got a job, but no sales clerk screams at me, ever.