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December 2023 by Kert Carriere
I went to pay my bill today and the young man at the store told me that I had to purchase a tablet in order to pay my bill and he can't pay his bills unless I purchase a tablet at the store because make money like that so I went to another store to pay my bill he told me that he have a mortgage to pay
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November 2023 by Stephanie N
Do not go to the store the sales representative is rude unprofessional and shady I went here to start new service for my husband everything was going good until I asked for the itemized the same receipt that's usually always given to you at the end without you even asking the sales rep refused to give it to me and started being aggressive calling us name cursing at us it's too bad it's too bad he's not giving our money back after talking to customer support and looking in the phone account he put the transaction as $39 cash when in fact we were charged $70.95 on our card he also added a $9 insurance we didn't ask for. But the reason he refused to give us an itemized receipt was so we wouldn't find out that he stole money from us I would advise all to avoid this store unless you want money stolen from you like he did to us
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October 2023 by Raul Quinones
Isaac was absolutely amazing he made sure I had all my stuff hooked up on my new phone, and it was definitely the fastest and easiest Metro I've ever been to. Keep this man at your store Metro!
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July 2023 by Ahulani Armijo
best customer service!! i came in today and was very satisfied with the help i received from selena. she tended to all my needs and went out of her way to make sure i left with a smile on my face. super friendly and made really good conversation, the time went quick. thank you so much selena for making me a happy customer! :)
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July 2023 by isabela vega
Amazing customer service with Lena. She helped me switch over phones without all the hassle! 10/10 experience
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July 2023 by Nicholas Cottrell
Lena is one of the best people. She knows what I needed right down to the T, she’s beyond amazing for that store. Thank you for everything!!!
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July 2023 by F N
Selena is always so helpful and sweet I wouldn’t want to go anywhere else :)
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April 2023 by jim woofter
Came into the store to verify if my auto pay was correct and Vincent took the time to check it for me thank again.
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March 2023 by Eugene Farley
Vincent is a rockstar he help me with my new phone and took all my contacts, pictures and app and downloaded them to my new phone this store deserve 5 ⭐
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March 2023 by Annie Spivey
Can into Metro By Tmobile to get a new upgrade and Vincent was really helpful and got me into a better device.
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March 2023 by Mimi Brewer
Vincent was so helpful with my phone swapped he even got me a tablet that was on promotion!
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March 2023 by Amelia Armstrong
Thank you Vincent for helping my transfer my phone number from AT&T to Metro By T-Mobile and for helping me transfer everything from my old phone to my new phone. I'm so happy with the customer service you provided.
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March 2023 by Robert Murphy
I'm so happy with my upgrade and the service I got from Vincent not only did he offer me a better phone he actually transfer all my information as well.
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March 2023 by Diana Rodgers
Thank you Vincent for helping me get rid of pop up on my phone it was driving me crazy. I'm happy you deleted them from my phone.
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March 2023 by Jose Arroyo
Vincent was so helpful my camera wasn't working on my phone so he factory reset it and it worked.
