Macy's, established in 1858, is a well-known department store with over 740 locations across the United States and a strong online presence. The Macy's store at Rogue Valley Mall features a first-class selection of popular fashion brands such as Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's. Customers can find a wide range of products, including shoes, clothing, housewares, gifts, and furniture. While many shoppers enjoy their experiences at Macy's, some have faced challenges. A recent customer reported a negative interaction with a manager regarding a return policy, feeling unhelped and frustrated. However, other staff members, including Antwaniese and Carlos, provided excellent customer service and resolved the issue effectively, restoring the customer's faith in the store. Another shopper described their visit to Macy's at Millennium Mall as fantastic, praising the helpful and friendly staff and the well-organized layout of the store. Despite the positive shopping experiences, some customers pointed out concerns about the cleanliness and condition of the bathrooms, noting they need renovation. Overall, Macy's continues to be a popular destination for shoppers looking for a variety of clothing and home goods, with a mix of exceptional service and areas for improvement.
