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March 2024 by Makeda B
Laparkan has been around for a while. The cargo crew has always been great and helpful. Recently we met Quincy and he was the definition of customer service. So helpful.
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January 2024 by Andre Crichlow
Workers were very pleasant and explained everything very well
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January 2024 by Mark Beharry
Great customer service. I have been using them for years!
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January 2024 by Tommy ramjattan
Seems like they are not competent enough to update their hours on Google. Really a waste of customers time.
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January 2024 by Cecile Reid
I bought an empty barrel in order to pack it with items to ship abroad. When I got it home and open the lid, there was a noxious smell and I had to scrub it and put it outside to try to eliminate the smell. It never really went away.
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January 2024 by Stacy Holder
My package has been missing for months because they sent it to the wrong address and I've been calling to be put on long holds then been told that they're going to call me back tomorrow which never happens, it's frustrating and time consuming trying to locate my package which in the first place should be their responsibility. They are not professional or accurate.
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January 2024 by Mercer Peters
A range of options for shipping items to the Caribbean
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December 2023 by Veola Gould
I recieved great cotomer service from Shamealah, Jasmine , Mr Paul an Dante.They made my day .Thx u.
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December 2023 by Gerard S
Service at this location was great and they have kept up with my barrel updates. Let's see what happens when it reaches its destination.
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November 2023 by Erykah Kane
Today this young Hispanic man helped me get my stuff organized and packed. He went above and beyond.I will continue to use this service to ship merchandise to Trinidad
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November 2023 by Jaavid Ali
Horrible customer service! How can this company survive?
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October 2023 by Stacey Templeton
Great service.
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October 2023 by Nazeer Edward
Very great place to do business, the employees are very helpful,polite and kind makes your business go very smoothly I would continue to do business with them and I would recommend them to friends and family.
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September 2023 by Winsome Brissett
I used this company several times, but will not use it again. I had an appointment today to pick up 2 barrels from my home, they changed the appointment, and no one has the decency to informed me. After the time had passed and I called, the woman at customer service told me, you don't have an appointment for today. I even called earlier today to confirm my appointment. I will not use this company again and will not recommend it to anyone. I would give a 0- 10 to this company.
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September 2023 by Anne Kamkim
The worst experience ever. On July 29th I sent a parcel Air freight was told it would get into Piarco on August 1st and couple days to contact the receiver, No one called so I contacted Orlando office was told it did not leave yet and it is sitting in the Miami warehouse that it would leave August 8th guaranteed. Again no phone call, called August 10th and was told it didn’t leave still sitting in Miami warehouse.After being bounced around the Miami office with no one giving a proper reason and Maggie rudely disconnected the call.. I was given Glen Khan and Paul Young email address to this day no response from from either one of them.The package actually left August 15th. Mind you I paid air freight price, all this time no one from Laparkan had the common courtesy to call me and let me know the problem with the shipment.This experience reminded me why I stopped using their services many years ago. I have been using Amerijet air service for years, package leaves on a Friday and gets there on Monday promptly, if there is a problem they will call you and inform you.Only reason I came to Laparkan is because they were open on Saturday but believe me I will NEVER use Laparkan again.They are literally thieving people money, charging air freight and giving ocean freight services. So much for Caribbean hospitality. Have not been compensated for the inconvenience and the cost of air freight service.