-
September 2024 by Glad plan
They were excellent in treating a customer, and they stick to their word when they say come at 8:00am. They finish the job in less time, and the work was professional. They have a manager name Mike, he treats you with respect and he’s fair, he just started the job and he’s an asset to the business. ?
-
September 2024 by warren garrido
My car got towed to the shop recently and Mike was very helpful and had great customer service. Gave me timely updates on the status of my car and told me in detail what was wrong, the parts needed, the time it would take, and everything else he could tell me about the car. I understand that it’s a business, but it seemed like he did his best to get me a fair price on the service. He was willing to work with me to get me to a comfortable price range. I asked them to do additional small miscellaneous services on my car with no extra charge like take out a couple nails that i noticed on my tire. Overall, I would recommend this mechanic shop to everyone.
-
August 2024 by marie zimero
They did a great job with my oil change. I definitely recommend and will get my car serviced by them again!! Thank you
-
August 2024 by Kristen Sweany
I had a wonderful experience with Lancaster Auto and some of these poor reviews seem silly. Mike at the front desk was more than accommodating after I’d ran over a curb and my “flood flap” knocked off. Instead of up-charging me, the mechanic used screws and bolts of their own to put it back in place. 10/10 recommend.
-
August 2024 by Zul Jinah is this a lipsing show
Everything was great service Thank you so much
-
August 2024 by Debbie Reyes
I got a synthetic oil change for my car. It was reasonably priced.
-
August 2024 by Jeffrey Jenkins
Fantastic experience. Service was prompt and honest. Everyone was friendly and attentive. Will definitely be back
-
August 2024 by Haley Erin O'Connell
Was able to get a great deal on Groupon for a synthetic oil change. Thank you Lancaster!
-
July 2024 by Ruth Miltenberger
Great service! Will definitely be using them again for future oil changes !
-
July 2024 by Shyam Sahaji
I wanted to take a moment to express my appreciation for the exceptional service provided by Lancaster Auto, particularly regarding the recent wheel alignment on my Honda Accord. The attention to detail and the quality of work were outstanding, and I am thoroughly impressed with the performance improvements in my car.
Your team's professionalism and expertise did not go unnoticed, and I felt compelled to share my positive experience. It's refreshing to encounter such dedication in automotive care, and I will certainly recommend Lancaster Auto to friends and family.
Thank you once again for your excellent service.
Best regards,
Shyam Muthiah
-
July 2024 by Robert Vanhelden
I’d give 0 stars if it was possible. I had a failed cylinder in my truck, I called Lancaster auto and Matt quoted me 3k for a rebuild, I had the truck towed there and waited 3 weeks before finally being told (again by Matt) that it was now 11k for the rebuild because they found metal shavings with the engine camera and the engine was trash. I ended up getting my truck tf out of there and had it fixed by a local mechanic for a whopping … $1200!! A spring had gotten locked in the compressed position, all I needed was a simple lifter. This HONEST mechanic repaired all the lifters and we upgraded the cam (just because I was saving so much money) for that $1200. Lancaster are absolutely criminals and it’s unfortunate scum like this gets away with it. Idk how they have over 4 stars but I wouldn’t trust them to even look at a vehicle on television.
-
July 2024 by Ascendedevolution
Friendly, professional service. They saved me hundreds of dollars. Highly recommend!
-
July 2024 by Kristin Hughes
Lancaster Auto is a friendly, knowledgable and reasonably priced shop. They were very amenable to every ask I had. I highly recommend Lancaster Auto for your automotive fixes and needs.
-
July 2024 by Pilar Quinto
They were so detailed telling me the problems of my car, nice people.
-
July 2024 by Simran Dhillon
I am always hesitant to try new auto-shops but I cannot say enough good things about Lancaster Auto. The staff is friendly, ethical, honest with fair pricing. They explain everything in detail without any pressure. I have found my permanent car service shop & highly recommend it.
