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May 2024 by Julia Tester
Make sure you take your Rolex for Tune up and repairs to Karadema's They are the best in Orlando....I have been using Karadema jewelers for many many many years I know over 23yrs. can only tell you the expertise that you get withthis jeweler is above and beyond great work and staff thank you
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May 2024 by William Beem
I needed to resize my wedding ring after some significant weight loss.My mother recommended Karadema as the only jeweler she trusted. After all, my wedding ring used to belong to my father. There was an inscription inside the shank that we wanted to be preserved, and my mother felt confident that Karadema would handle it.I mentioned this inscription when I dropped off the ring, and it was noted on the work order. After she inspected it, the person who helped me assured me this wouldn't be a problem for the jeweler.Two issues bothered me.The first was the length of time it took to do the job -- one week. It turns out the jeweler who did the work was out during that time. It drove me crazy to be without my wedding ring for a week. They could have told me this and I would have brought the ring back when the jeweler returned.The second was that the inscription wasn't preserved at all. It's stretched, illegible, and completely ruined.This inscription was on less than half of the interior shank. The manufacturer's mark was one the opposite side.The jeweler preserved the manufacturer's mark and destroyed the inscription. There's a part of family history and an heirloom destroyed.The ring resize was going down from 13 to 10.5.If this was enough of a change that they could not promise to preserve the inscription, I don't know why they told me it was no problem.When I picked up my ring a week later, they made no mention at all regarding the destruction of the inscription.I'll say that the ring now fits perfectly, and they did a good job polishing it.What bothered me was that they covered up the issue with the inscription or didn't call me before doing the work to say that it wouldn't be possible to resize the ring without damaging the inscription.That shows a lack of integrity or attention to detail, something that ought to be important to a jeweler.It broke my heart to call my mother to let her know that Karadema Jewelers ruined the inscription without any warning or notice. As I said, that was a family heirloom and a piece of our history.I won't return to Karadema again because they didn't keep their word to protect the inscription and never notified me or apologized to me for screwing up the inscription.
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May 2024 by Jennifer Giles
Very friendly and great service. Highly recommend this place to purchase, sale unwanted jewelry or repairs. .
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May 2024 by Jazmin Mendoza
My experience here was truly amazing they helped me out with my order so well and were very encouraging and knowledgeable about specifics when it came to the ring! They even wrapped it for me once I went to pick it up which was super sweet!Thank you all for your help and support!!I would recommend this jeweler to everyone I know!
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May 2024 by Taylor Elenburg
I’ve come in twice now to have jewelry repaired. Amazing staff who are super friendly with great customers service, and have always completed the work with reasonable turnaround time. Thank you!
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May 2024 by Mike McNamara
Great service quality products been a customer for many years
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April 2024 by IAN SMITH
This place is amazing. They are so welcoming and I trust them to take care of all my jewelry needs! This is the only place I go for gifts!
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April 2024 by SIG P227 SAS
Excellent customer service and great custom jobs on jewelry.I being a customer for a few years and the always go above and beyond A++ Thank you Mohamed, Sonali and Pablo.
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April 2024 by Kathy Cotton
Honest, friendly and knowledgeable jeweler that I’ve used for many years! Most recently to fabricate a ring with diamonds from a rarely worn bracelet. Beautiful workmanship!
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April 2024 by timothy st.pierre
We frequent this jeweler for all our jewelry needs- cleaning, repairs, and new purchases. They have always exceeded our expectations and truly care about their customers!
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April 2024 by Jessica McDaniel
My family and I have been coming to Karadema since I can remember. Mohammed has ALWAYS made us feel like family and the jewelry selection is top shelf! My husband and I bought our entire wedding set there as well as our exchange gifts, my brother and our father did too! Definitely come see Mohammed and Sonali for the best selection and service you can ask for! It’s worlds better than going to a chain store like IDC or Zales
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March 2024 by Tamara Rorman
Fantastic customer service and stunning jewelry. Never a bad experience with the knowledgeable staff from repairs to new purchases.
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March 2024 by Luis Lucas
This place was amazing, A great experience, the owner was highly professional. I would definitely recommend it & will return.
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March 2024 by Austin Weller
Best jeweler in Orlando. Mohammed and his staff are top class.
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March 2024 by Austin Wendling
Karadema was extremely helpful in shopping for an engagement ring. Mohammed and Sonali made my experience easy and smooth by keeping me updated on the order both via email and over the phone. I loved the personal feel of a smaller jeweler and I highly recommend Karadema.
