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January 2024 by Susan L
***** is a BROKER although they will lie and tell you they have affiliates all over the U.S. What they negotiate with you will be completely bogus after you make your downpayment to them. We had a TERRIBLE experience when they miscalculated the size of truck we needed to make our move from ** to **. Another company showed up without making the 24 hr. ahead call and then left us with over 1/2 of our household unpacked at 9 pm. We are seniors and did not know what to do. Calls and texts to ***** went unanswered. Someone claiming to be the owner (***** - who would not give his last name) called and made threats on the night the truck was loaded. Three Hispanic men - only one spoke English - loaded and drove straight through to PA without stopping so that we would not be at the new house when they arrived. We were told by ***** that the trip would take then 5-7 days ; it took less than 3 full days. They would not take our credit card as promised and made threats to unload to storage if we did not have cash on delivery. The boxes were clearly marked but the new company TOP TIER MOVING did not acknowledge locations and just loaded anywhere. Furniture was not assembled as promised except for one king *** which fell apart when we got in it. Antiques, lamps, dressers were broken beyond reasonable repair and other furniture was marred so badly as they tried cramming everything into a small truck. We spent over $15,000 more to get our move completed which did NOT include the cost of any repairs. ***** is a lying , unethical, and bogus company. BEWARE. They are a broker and that is not what you want. A broker will hand you off to another company and all previous commitments are not met. TOP TIER, who did the actual move, was no better. We knew and still know, nothing about them and they were terrible. We are Senior Citizens and this was a nightmare. We want others to know how bad our experience was in September of 2023.
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October 2023 by Happy Schuur
Went there for supper and a meeting.
Both were GREAT or even more gooder.
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August 2023 by Anthony Rosano
Great storage for trucks/trailers. I've been here for years.
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August 2022 by ben Handy
Great place
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August 2022 by Mike Barry
I used J&J to move a heavy safe. The guys that showed up were great. They worked hard to make sure everything was set before attempting to move such a heavy item. They listened to my concerns and they discussed things they thought would help. I give them 5 stars for their professionalism and service they provided. Highly recommend them.
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December 2021 by Judy Handfield
We used J&J Metro to help rearrange our warehouse. Not only were they fast, efficient and very reasonable the team that did our work was the best. They listened, accommodated and entertained us the whole time. Truly a great group of guys. I would recommend them to anyone looking to move your home or business. It was a great experience.
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November 2021 by Maite
This is just the way that these guys takes care and handles your furniture. John, Brian and David were very nice and respectful. They make sure we were happy with everything. They will ask questions to leave us happy how the furniture was positioned plus the process was smooth and easy. Thank you guys i without doubt use this company again. ?
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October 2021 by Florida Bob
The movers showed up when they said they would. In today's world, that's something right there. Everyone was pleasant, courteous and ready to work.
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September 2021 by Pam Maroon
I have moved a lot over the years…and know good movers. This company is professional, fast, friendly and hard working. I will definitely use them for my next move!!!
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September 2021 by Beth Pendleton
They were GREAT!!!Very careful, patient, kind, etc. I will definitely be recommending them.
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August 2021 by Pam M.
I have moved a lot over the years...and know good movers. This company is professional, fast, friendly and hard working. I will definitely use them for my next move!!!
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August 2021 by Herbert Collins
You can park your vehicle I work on them there
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August 2021 by Deane Austin
I was overcharged on my monthly stage fee. I left voice messages and no response. I went down there in person and was told only the owner can access my account and he's not in. Employee wrote my name and number on a tiny sticky note for a callback that hopefully I get.
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August 2021 by Guild Goofs
Everyone was very nice and got us loaded quickly
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August 2021 by R B
When evaluating using this business to our move on next December 18th I dedicated a lot of time in reading these reviews and I have decided to move forward with other company. About an hour ago a lady from J&J Metro called me (after two days) to discuss a quote I have asked over the website. After I said to her that I already closed with other company she just hang up without even thanking me for the opportunity of a quote. What makes me believe in all negative reviews posted here since this does not show the necessary professional behavior that a trusted company must have to endure in the business.
