Had to queue for 35 minutes as 1 staff on serving and 1 staff helping!!! Was ridiculous. We nearly left our $330 clothes as was about to walk out!!!! Before the 2nd member staff helped us but took her like 12 minutes to pack 3 shirts and a dress. Will not be revisiting this store again. Poorly managed.
January 2024
BEWAREI was doubled charged by staff at this store (11/17/23). Raised my concern both in person and over the phone. The store gave me a run around, deflecting blame and promised to contact me asap. They never did.The promised refund has still not been received.
September 2023
Check it out. The store is empty and the staff if holding a line outside, under the Florida heat, just to pretend the atore is full. That is the Guess at Premium Outlet disappointing again. What is going on with Guess???