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August 2024 by Julio Cintron
Super nice and clean
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July 2024 by Miah93 B
FLAT out rudest unprofessional staff at this location. Please update YOUR website. Ppl donate beat when informed. Consulted site prior to coming says it takes area rugs- no sizes listed. We brought one for donation to be told by the rudest person they don’t take larger than a bath rug? Well Windermere did? Literally an hour prior to dropping to DR Phillips. Ok fine however absolutely unacceptable behavior/attitude by older male (mostly bald) attendant. Won’t be donating here again- who needs to be treated this way when trying to do the right thing by re-purposing & avoiding items in landfill?
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July 2024 by Angela Jaspon
I have donated here many times and they are always pleasant and helpful. However yesterday they really went above and beyond!! My daughter accidentally set her new iPhone in one of the baskets being donated and we didn’t realize it until we got home and couldn’t find her phone. Find my iphone showed us that it was at goodwill so we drove back but they were closed for the night. After leaving a message after hours I got a call from a manager a short time later letting me know he received the message and that he reached out to that locations manager directly (Ron). Spoke with the manager again the next morning and he let me know that they had the phone waiting for us. Can’t thank them enough!! All around great experience in a stressful situation.
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July 2024 by Putu
Friendly
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May 2024 by Steve Gaskell
Extremely rude staff when I pulled up to drop off some used furniture the man looked at me like I was unloading toxic waste on them and was very condescending and derisive. I understand if they can't accept it if it's not up to their standards but my trying to see if someone else in need can re-use something and repair it if necessary doesn't warrant treating donors like they're a major inconvenience and being flat out insolent towards them not to mention they are also representing Goodwill and their motto of "uncommonly good" but were instead "uncommonly bad". Donated it and the rest of my stuff instead to Salvation Army, they also do free pickups by appointment plus they're supporting recovering addicts and they were very grateful, quite the opposite of "Badwill"
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February 2024 by cristiane pinheiro
Good, but first there was a taster
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December 2023 by Liam “Daley” Clenney
I think it is convenient and a great place to leave gently used items that may benefit the local community.
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August 2023 by MICHAEL FORBES
Easy drop off
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August 2023 by Coach Goodman
Orderly
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August 2023 by Paul Landsberg
Always friendly and helpful
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July 2023 by Melissa Whitworth
I have always had great experiences donating here, quick and easy. Someone meets you outside with a cart so you can load everything in and be on your way.
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July 2023 by Chi H.
Went here to donate my clothing and shoes. Went through a back way, which is kind of odd, but it was a good location to drop off. Easy access and fast. Definitely an express location. No wait, excellent service. In and out fast. No need to wait. Was hard to spot at first but once you find this spot, easy to go to. Would donate again.
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May 2023 by Ariel Smith
Everytime I go the staff is always helpful and friendly.
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May 2023 by Jeremy L.
KUDOS and thanks to Jason for providing supreme quality customer service at the Goodwill Donation Xpress in Dr. Phillips! He helped us disabled military veterans and helped unload the car as we donated stereo equipment to them ! Thank you for your help for your hard work has not gone unnoticed!
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March 2023 by sue yeager
Very friendly. Accepts donations
