-
July 2024 by margarita Urena Sarita
I bought a Cuisinart food processor for $40 with a sticker that said tested. Took it home and went through hoops for it to work and nothing. It only turns on, their "tested" only means it turns on and not that the motor actually works. They don't do refunds only exchanges.
-
July 2024 by Fernanda Amaya
I don’t like this Goodwill cause they always staring at us like we stole something and they be having problems with us and once they take us out cause my sister had the car full of stuff that she was gonna buy!!!!
-
July 2024 by Michelle Araujo
This is a terrible goodwill. They knowingly sold me a counterfeit Cartier watch for $200 then the manager admitted to knowing it was counterfeit when I went back for a refund. They took the item back and put it back in the display case. They are crooks.
-
July 2024 by Gail Lamb Slade (Ms S)
Nothing special I was dropping off
-
July 2024 by Dat PT Vu
I found a nice item with the tag that has color of the week ?, brought it to the cashier for checkout, the lady there seem to like the item and probably wanted it for herself ?, she then went to the back and put on a different price tag that is 5x more than the original price and told me if I want to buy that is the price now ?. I didn't buy it ?. Never experienced such horrible service ??.
For the condition of the store, this store is less organized than other Goodwill stores in the area ?. Most of the space is dedicated to women's clothing, there is a small section for home decors and household stuff, quite boring .
-
July 2024 by Ariel Ortega
They think ppl always steel and tbere is a black lady not to be rude that she can never stop looking at me and a boy that he is rude and they give bad sercive
-
March 2024 by Kathy W.
I came into the store to see if there was any pants for a friend of mine who has just been thrown out of his place and has nothing suitable to wear, He has recently had a stroke so funds are tight, so I suggested we try the thrift store close to the house. After we shopped around and checked out we noticed a massager that would be good for him and his paralyzed left side, We asked to see it. The Key Holder Aaisha came to assist us, I asked her if we could plug it in and test it, She said NO they are tested in the back and only puT out because it worked. she then said " Do not worry if it does not work you have 3 days to return it". Both myself and my husband asked 2 different times if we can return it for a full refund and she said both times "YES within 3 days". so we agreed to buy it. We got home and placed it on the charger over night. In the morning we tried it and it did not work at all. We went back to the store around the same time to refund it and the 2 staff members adv us that we can not return it, One the Assistant manager Catnna advise me that it was also incorrectly marked and should not even be return or exchanged BUT they would go ahead and honor an exchange, I adv I do not want anything i want a refund or a gift card to use at a later time and she refused stating they do not do that, As a person who works in customer service i am aware that there is ways to make a situation right and they refused. As a company if your employee makes a statement then it is your responsibility to honor and being that that employee holds a management position it is even more important to honor
-
February 2024 by Stepha Carr
The items are actually in pretty decent condition, and the customer service was not bad either.
-
December 2023 by D A.
This location was close to a church I visited on Sunday, 12-17-23. As a serious thrifter, I get excited about trying new Goodwill stores. I liked that this location had sizes sectioned off; a lot of stores do not. I found a robe, a blouse, a half slip, 3 cds, and 2 men's dress shirts. Unfortunately, I have to agree with other reviews that said that this location is a little pricey. I'm pretty sure dress shirts I found in Boston were $6/$7; these were $10.99 each. The staff was nice. One employee came to assist me with jewelry before I asked; the other offered to assist me with purses. The one I bought was quite unique; not sure if it's vintage or not. Also, one of the employees let me use their cart to make what I thought was a post office run. Did go to the post office a few units down only to find they didn't allow you to buy postage. Went to CVS & across the street to Walgreens thinking I'd be able to use UPS/CVS, respectively. They only accept prepackaged items. Thanked the employee who was closest to me when I returned the cart.
-
December 2023 by ESKIMO YOGA (eskimoyoga305)
They have good amount of selections, but the prices are pretty high here ?
-
December 2023 by iris training
It is organized, but everything is a little expensive for being second hand. Excellent service, attentive and respectful employees.
-
November 2023 by Henry Argueta
After new management or something, the store is a cluster puck, terrible manager, overly priced items, deceptive pricing, feels like an extremist feminist took over the store. The men's section is 1/16th of what it was. The store smells. Was way better before and it was my favorite about 2 years ago. It's now my least favorite Goodwill in Central Florida. Do yourself a favor and sort by 1 star reviews and you will see the same complaints.
-
November 2023 by Jordan Fisher
Decent size Goodwill with an alright selection. Just wish the home goods section was bigger.
-
October 2023 by Jana R
Long time regular shopper extremely disappointed after todays visit. No more fitting rooms AND no return policy whatsoever !? How’s that gonna work out? Won’t be back until fitting rooms are back.
-
October 2023 by Gigi
Stop raising prices on inventory you get for free. Shame on you greedy people.
