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February 2024 by Keith Huntington
It’s expensive to begin with. If a product is mislabeled on the shelf due to an error on the part of the retailer, customer service 101 is to honor the price advertised to the customer that expected the lower price, and then fix the error so that it doesn’t happen again. Instead, they simply informed me that it was ticketed wrong and offered nothing. They made a $0 sale instead of the $30 they could have made if they had honored the price they had it ticketed as.Retailers want so badly to keep customers coming to brick and mortar stores and not just make all their purchases on Amazon, but then they make it so hard. So tonight, Amazon got my business yet again. Oh well.
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March 2023 by L
This is the absolute WORST GNC location I've been to! Customer service is beyond horrible & the employees definitely NEED training, when is comes to providing service. I arrived to this location @ 5:55pm. The door was locked, lights on & no one was inside. I called, no one answered. I knocked, no one answered. The hours of operation posted stated closing time of 9pm. Finally, the African America male employee comes from a nearby restaurant with food & I asked if he was the employee. He said yes. He had no GNC attire on, nor a name badge. When he handed me my online order, I asked if this truly was my order, because it was packed in a brown box. His response was he didn't know because he didn't pack my order. I told him I've never received similar previous orders in a box & wanted to make sure. I stood there & opened the box to check for myself, since he didn't care if it was accurate. I then asked for his name & he randomly said Joseph. That could be a made up name for all I know. This is not the 1st time I've experienced poor service @ this location! I would NEVER recommend this GNC location, to any one! Attached is a video showing location was locked & no one to assist!
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December 2022 by Heather Calderon
Alejandro was very helpful!
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June 2022 by Jessica Gilbert
Went today little after 9am and the 2 gentleman (Jamie and another gentleman) couldn't have been kinder and so helpful (before I even arrived they were helpful on the phone) welcoming once I walked in and when they ran out they let me know about shipping from the warehouse (I had no idea this was a thing). Super polite, informative and patient. I passed like 4 gnc to get there because it opened at 9am!! and apparently has awesome people!!! xoxo thanks!!!
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February 2021 by LELANIE Rocha
Amazing
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July 2020 by Ayman Abdallah
The sales person didn’t want to give me the credit that I should have got with my points. I told him that I’ll pay two separate checks; first one to achieve the needed 150 points (I needed only 22 points to reach 150), and then get the credit applied to the second check. Also they had only one bottle of K-2 and when I asked him when you will get more he just said “I don’t know”. I told him can you call someone to check on that and he just said no one to call. Totally unprofessional and seemed very unhappy to be standing there, and lacked any will to help his customers.
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June 2020 by Homero Chacón
The front desk girl. So nice and professional
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May 2020 by John M.
This location of GNC is located in the Waterford Lakes Town Centre so it is convenient and offers plenty of parking. The staff is friendly and knowledgeable of the products upon their shelves. GNC is one of the older national stores with a focus on health supplements and it is a testament to their quality control and team training that not only are they still a viable brand, they still dominate their market. I have never had a bad experience in any of their locations and this particular location is very convenient for me. I recommend a visit here.
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February 2020 by Kevin Rivera
Great friendly staff
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November 2019 by Nilsangel Carrion
I was in the area at Petland with my babies but i need it some information about specific product i was looking for it CJ saw me invite me in which it was nice of him he was very friendly listen to my concern very knowledgeable about the products the store was clean and organize .
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November 2019 by Diane Pabon
The staff is very informative. They price match. They have everything I need. They are very friendly and I've switched from ordering on amazon to going directly to this location. I am very pleased
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April 2019 by Steven St John
Very knowledgeable employees and great pricing on all materials.
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January 2019 by Michael Harris
worse than a car dealership....omg...just let me look around !! vitamin shop across the street
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December 2018 by Kathryn Kuehn Smith
Staff is helpful, friendly, and knowledgeable about various products.
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December 2018 by Alexander Figueroa
Great customer service