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February 2024 by FogleCommunications FogleCommunications
Thank you so much you really helped and assisted me I appreciate that!! Thanks again Freddy and Marci!!!
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December 2023 by Vladimir Lut
If you want to pay extra fees per pound, go for this location.
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October 2023 by Jaimi Rapisarda
I was here for a conference and needed something with a specific size printed & some supplies to bring it to life. Justin & Eimal were so helpful! They made sure my item was the correct size and then assisted me with putting it together. They exceeded my customer service expectations - thank you for a great experience!
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October 2023 by Matt Leitz
James and Freddie saved the day!!!
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September 2023 by Michael Sanders
Horrible. Charge extra fees, I'm assuming, because they noontime have regular business traffic. Had I known, I would have never even gone. Wasting my time with this review because FedEx doesn't care they are worth billions. Maybe I can save someone else a headache..
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May 2022 by Ayman Badwan
I was helped by Ciorstaibh and she was amazing. This is the best FedEx I have ever used.
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January 2022 by Tara Reimer
Went to drop off a few envelopes for work. They wanted to charge an additional $2 per envelope handling fee on top of the prepaid shipping. Just go find a drop box or other location.
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October 2021 by Z H
We needed assistance printing a booklet and getting it laminated and bound on a deadline. The staff at this location were especially helpful and kind! Fantastic experience, definitely recommend going here for your printing needs.
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June 2021 by Kim And Bobby D.
I had an Amazon packaged shipped to me at the World Center Marriott but it was lost after delivered by USPS. I spoke to several employees including the front desk, the concierge and the on-site FedEx store, but strangely no one could find my package- even though Amazon confirmed delivery. I needed the package before my flight the next morning and 5min before the FedEx store was closing James went above and beyond to track my package down. He finally found it and made sure I received my package. James was so friendly and accommodating! He's definitely an asset to the FedEx team!
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December 2020 by David Pagan
Was told to drop off package at this location. It was a return, and the return, as per the company that ship it, informed me shipping is paid by them. This FedEx location informed me that the shipping is covered by the company I am shipping it back to, but that FedEx charges a handling fee of $5.00. What a joke, and poor customer service. Please do yourself a favor and do not ship from this location. Not worth the waste of time. Needless to say I did not ship my package from here. I found a reputable FedEx and shipped it free of charge.
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December 2019 by Gary Gibson
Horrible service. They charge you, based on weight, to pick up a package at their location. They don’t tell you this until you pick it up. Any other hotel, packages are left at the front. They forced us to pay $10 to pick up a dress that was ordered less than 10lbs. Took a long time for them to even find the package, and when I asked if they could just deliver it to the room, they said it’s an additional fee. Avoid them if possible. The people that work there were also very rude.
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December 2019 by Katie P.
I would give 0 stars if possible... they hold packages hostage from the hotel, insist on charging insane fees for just accepting prepaid packages (even though they are literally paid by the carrier to do so), and are overall unhelpful and disorganized. I have stayed 100+ nights this year alone at Marriott's and I've never had so many issues with accepting a package, it's ridiculous. They are trying to create an artificial demand/need for their services by making things as difficult as possible -- but without them, it would be 10000x easier.
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November 2019 by Nadia Parra
YOU HAVE TO PAY $10 FEE TO SEND OUT A PACKAGE ALREADY LABELED!!!! EITHER YOU ARE STAYING ON THEIR PROPERTY OR NOt! Wth?
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August 2019 by Mike Hollister
Absolutely poor service. They were more concerned in selling items I did not need rather than taking care of my transaction.
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July 2019 by David Gunter
Not a real place. For Marriot and Convention center people only. Needs to be removed from Google maps.
