-
March 2024 by Barry Walze
Friendly personnel. Great mechanics.
-
March 2024 by Philip Buster
Met salesman Carl during bike week. He could not go to bike week so he listened to my friend and I about our experiences. Carl never tried any high pressure tactics but talked with you with interest about motorcycling, never acted like he was better than you. It was like I was speaking with a buddy at bike night. Tried to work a deal but it fell through. Carl understood that Euro Cycles sometimes can’t deliver the deal but was supportive that I was still buying a Triumph. Will definitely go to Euro Cycles for service.
-
March 2024 by Dragan Harbov
I am very happy with Orlando Motos AKA Euro Cycles of Orlando. I have been using them for parts for years and recently I purchased a 2022 Triumph Tiger Sport 660 that they have been servicing and maintaining ever since. Thank you for the great service and taking a great care of my motorcycle. I ride every day and it is critical for myself to have a reliable source of transportation that performs as new
-
February 2024 by vinicio carvajal
Best Experience ever buying parts for my Street Triple 765rs 2024 ! Kevin Simpson is the man ? good support and service
-
February 2024 by H R
If you’re in the market for a motorcycle, this is the place to purchase your first bike. Good selection of bikes that retain value. Ask for Carl.
-
February 2024 by jason Smith
Stopped in on a whim yesterday, no agenda just out looking at bikes. The staff were all very nice and easy to talk to. Discovered the sales manager was a classic bike aficionado and spent a half hour talking about old bikes! Great guy and quite knowledgeable! Looking at all the beautiful new bikes on the showroom floor has me thinking about trading in my old Trumpet on a new BMW!
-
January 2024 by Spencer Hojdila
I was looking to upgrade to a large bike as a bigger dude, and I came across a pre-owned bike in their listings. I sent in an inquiry and within the day Carl my sales rep connected with me. Truly every step of the journey here felt zero pressure and like we were just talking about bikes and what was going to be the best fit for me. I set an appointment and was able to come in person and was shown the bike i was looking for. I brought my own bike as a trade in, and while that ultimately wasn't the output the service team was very informative as to why the evaluations came back.I ended up walking out with a new bike and keeping my old one, and they were able to help me a bit with pricing as I had anticipated having a trade in.Again Carl made it feel no pressure at every step of the way and explained all options I had and made sure I was taken care of. They even offered to deliver my old bike back included in charge So I could ride my new bike home.I highly recommend using this dealership if you are looking for a bike (new or old) and want to ensure you are taken care of. Thank you Carl!
-
January 2024 by Eduardo Rodriguez
Brought my S1000RR here because I needed to replace my ECM, Kyle and the entire service team were extremely welcoming and helpful, they would answer any questions you have and most importantly extremely fair with the pricing. These guys won't charge you for any unnecessary labor or services and that's rare to find in this day in age. ECM came in quicker then we imagined (Had to order it from Germany), brought my bike back for the install and they managed to get my bike up and running perfectly in under 2 hours and ready for the new year; to that I'm extremely thankful for everyone over at Euro Cycles Service team. I recommend this place anyone having issues with their Euro bikes. Thanks again guys! ?
-
January 2024 by Ricardo Jimenez
Great customer service, the parts crew Nik, and Kevin are great and always willing to help. The store general manager is always willing to assist. He assisted me on my purchases of my two bikes. Service is always on point Eric and Kyle.
-
December 2023 by Ward W.
Great buying experience without the stereotypical used car dealer feel. Straightforward and competitive pricing with speedy and kind communications. Thanks Daryl!
-
September 2023 by Melanie Christian
Excellent sales AND service teams! We just purchased our 2nd Triumph from Euro Cycles, and Daryl was our salesman for both. Once again, Daryl went above and beyond and exceeded our expectations in customer service. My husband's choice was the 2023 Bonneville Bobber 1200 which was fresh on the lot and had yet to go through the PDI process. We hadn't even intended to purchase a bike during our visit as we were there merely to get the annual maintenance done on my 2021 Triumph Tiger 900GT. While waiting, my husband spotted the Triumph Bobber and loved all the features. Most importantly, he found the Triumph to be WAY more comfortable than his 2021 Indian Scout Bobber. So while having my bike serviced, Daryl was very patient in answering all of our questions, was quick to provide us with a fair trade-in value for my husband's Indian Bobber, and worked with the service department to push through the PDI so we could have the bike delivered to our home the next afternoon. Daryl made the entire sales process fun and effortless. His response time to follow-up calls/questions was incredible!I would be remiss if I didn't also give a shout out to the service team. I have always appreciated their quick response time, their flexibility in scheduling maintenance times, their excellent communication during the service visit, and their follow-up with me. Seriously a GREAT team of representatives who never make me feel dumb when asking a ton of questions and who always do a great job with my bike. I feel confident riding, knowing my bike is kept in excellent shape by the service team.We love our Triumphs and wouldn't go anywhere else for our service!!
-
September 2023 by Jerryn Smith
Sold me a brand new bike…that was delivered with 42 miles on it. They also swapped the oem solo tail cowl that was pictured in the ad with a passenger seat from a different bike (with the vin for that bike on the seat) without asking/telling me. As well as not refunding me for overpaying taxes they miscalculated due to an address mixup. I dealt with the sales manager Daryl Dickens throughout the online purchase and he was helpful and replied quickly with all my questions…except when I brought up these issues upon receiving the bike, he didn’t respond at all. I’d never recommend them and will tell everyone I know to stay away.
-
September 2023 by Gabriel Madlang
Was quoted very specific pricing on paper down to the penny (plus or minus rounding differences for taxes), was ready with cash on day of purchase, but the sales manager, Daryl and his employee Kevin would not honor agreed-upon written pricing. Needless to say, this dealership is representative of the overall decay in quality of customer service rampant in retail sales.
-
August 2023 by Jose Moreno
Kevin is an exceptional Triumph sales specialist. His customer service was outstanding, and he efficiently secured for me a limited Street Triple 765 Moto 2 edition. He exhibited professionalism, courtesy, and ensured that the process of acquiring the motorcycle was effortless and stress-free.
-
August 2023 by Billy Hill
Great dealership! Kevin was awesome and so was Daryl, you'll definitely get treated right if you come here. I'll be getting my next bike here without a doubt!
