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January 2024 by Beatriz Hernandez
I was recommended this store by a family friend and it was wonderful experience to shop here. Everyone was very nice and Nita went above and beyond to help me find the product I was looking for. They have a wide variety of products, so you could get everything you need. I’m definitely coming back. 10/10 recommend
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January 2024 by Alejandro Garcia
Margarita did a wonderful job taking of me. I had an issue picking out a wig and she helped pick out the perfect one. Thank you for the great experience.
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January 2024 by Josie Deamus
It’s my first time here and Carmen made it a great shopping experience. She was very nice, friendly and helpful. She provided excellent customer service.Thanks Carmen
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January 2024 by Mercy Jorge
They have nice wide selection of good quality beauty products. And customer service is great. Will definitely go back .
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January 2024 by Tatiyana Eril
My favorite hair store of all time! Always have that supplies I need in stock, the employees are amazing. Ms Neta was able to assist me and was so patient.
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December 2023 by Olivia - Dior
This has to be the worse experience of my life going to a hair store. The cashier was unhelpful and rude. I bring my own personal shopping bags ?️ when I go shopping because I don’t like bringing plastic into my home. I literally carried the bag all throughout the store. None of the other employees informed me to put my bag behind the counter or to the front of the store. I get to the cashier and asked for help with a holding spray so my curls will lock in place. She doesn’t show me where the products are or even give a name for the products that she’s talking about. She also confiscated my shopping my bag. Which, I do understand her reason because people do steal. However, I already had the foam curlers that I was going to buy in there. So when I finally come back to the counter to buy my products she literally cuts me off by asking for a phone number. I was trying to explain to her that I had other items in my shopping bag that I wanted to buy. Which my shopping bag is still behind the counter. The cashier only checked me out for the 2 hair sprays I wanted. I’m trying to explain to her that in my shopping bag I had the foam curlers in there. She’s not listening. She finally hands me my shopping bag so I decided to take out the foam curlers out of my shopping bag and said I wanted to buy these also. Once she figured out that I had items in my shopping bag she literally cocks in an attitude with me and says, “See, the next time you come in here you need to leave your shopping bag behind the counter because I didn’t know there was stuff in there.”I literally only came to this store because of all the good reviews. I was better off shopping on Amazon. I will never be shopping here again.if I could give it zero stars ⭐️ I would. They are very lucky I can’t return this stuff back because I would.
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December 2023 by Margaret Watkins
One stop shopping for your beauty needs. They are well stocked with a variety of beauty supplies. They have an excellent set up. I always find what I need and more. As an added bonus, they give you points every time you make a purchase. These points accumulate and never expire. They can be used towards future purchases.
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October 2023 by Shyaa Jacob
I came In trying to do a return, but I was only able to do an exchange or get store credit and Nita was the one that provided me with that information, she was so nice and patient with me and others in the store as well, 10 out of 10 would recommend coming here
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October 2023 by Jhane TheBRAT
NITA. the first and only sales associate to actually greet me, and make me feel comfortable. I waited 20 minutes for a couple wigs after waiting 10 minutes for help. I was honestly upset until I got to check out, and Nita greeted me and made me laugh/smile literally till I walked out the door !! Sometimes you walk in on a bad time in a business, but it’s employees like nita that save the day. Thank you for your kindness, you never know how much somone may need just that.
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October 2023 by Leshanda B.
I went to Elegant Beauty Supplies on 5295 international drive suite 220 in Orlando fl. The store has everything you may want and need to enhance your beauty rather hair/makeup/body products. Even their body jewelry is really cute. I had the ABSOLUTE pleasure of meeting Mimi who works there and she was the best part of my whole experience. I can literally say I spent wayyyyyy more than I anticipated just to talk to Mimi more as she had great ideas and recommendations. I work in customer service and I can honestly say I have never encountered someone to make me feel like as special and important as Mimi did. I feel like I gained a new friend let alone great hair products. Mimi created an environment that made me feel like I was at home which was important to me as I am from NYC and was feeling home sick. I'm in Orlando for work so having that moment really made my week!! Thank you so much Mimi for your wonderful service and vast knowledge. Elegant is lucky to have you!! **tried to upload photo but wouldn't let me** -Leshanda B.
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October 2023 by K S
I visited the #27 branch Diana and Betty were awesome!!! Good customer service means a lot to me and i was happy to have gotten this from both of these ladies
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October 2023 by Renato Remak
I have been to some places with great products, but not so good customer service. So just want to take a few minutes to post about my experience today. Mita is amazing, her customer service is outstanding she was so helpful that I purchased most of the products she recommended. Thank you Mita for being awesome
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October 2023 by Roanne Spanner
Maria was patient and super helpful. We ended up buying two wigs because of how great she was. She was even willing to go back and help find the perfect color for us. As a stylist, I always appreciate when I can get extra help for my clients like this. Thank you Maria, Gracias Amor
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October 2023 by Lauryn Rivera
The staff is friendly and really attentive with customers helping with any questions or items we were searching for. Security was really polite with us to open the door and greet people The cashier was extremely helpful too.prices are reasonable I recommend you to come shop here
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September 2023 by emmanuella Lazare Limorin
Miss Nita gets out of her way to help out. What an amazing employee you have at that store! She gets out work us to the specific aisle to help us get the right thing needed, very good suggestions, she is nice, she asked to help us, not waiting on us to ask for help.The store is clean, organized and prices are right.I always go to that store, service is always good but with Miss Nina, I said I have to review the store. Top notched, way to go guys, thank you Miss Nina for your wonderful sense of helping.Keep it up and be bless!