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August 2024 by William DeJesus
Great employees, they are very knowledgeable. Great customer service!
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July 2024 by Providence Personal Care PPC
My visit was one of the worst cs experience I had in years!!. 1. When ask for help the workers one after the other will act and talk in a way as if they are too busy, they are not comfortable with helping and the person needs to hurry up and get out of the store.
This happen with over three workers WOW when I asked questions they jump at me so fast that I had to leave it alone and try to figure it out. I am not sure why of all the branches of store over many years, this one is very different and the action of workers are very similar. at the register the cashier close it down gave it to another worker to cash people out and take me to self service. I was asking him about the vitamins I end up buying one that I did not want and leave him to put back the others because of his ways. The one that affects me most is while he was cashing me out at the self serve and the person were cashing people out at the register he moved me from he walked away with the vitamins in his hand went through some isles then come back to me I was thinking why was he doing that. when I got home I notice one of the vitamin seal was removed, now I have to take the time to get it switch out, I paid for a membership and don't understand it because he was too busy to take the time to explain. I am asking myself if its because I went there from work with my SCRUBS (uniform) on. It was very bad and I hope others ant getting or experiencing what had happen to me!!.
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July 2024 by Vanessa Rodriguez (VROD)
The staff really go out of there way to help you. Each time I've been here everyone has been super happy and eager to assist.
Definitely a pleasant experience.
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July 2024 by Rafi Sikder
Hello everyone, I am a loyal American Citizen, I got tested Covid Positive today at afternoon, my doctor prescribed me 3 medications, I was unaware due to sickness and they gave me only 2 medications instead of 3. I was untold about the other one that it was over the counter they did not aware me at all. I am a patient and verily sick. However, I called CVS they never answered and I received a call back and the male person just hung up on me without proper manner and I have found this very brutal. This needs to be @highlighted so no one face this kind of trash service from the pharmacy period.
God Bless America!
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July 2024 by Joe Materese
Did everything they could do to make my experience horrible.You can't get thru on there new phone system and they never return messages..I had to drive there just to see if my insurance covered my script and to see if they had it...I was told come back half hour I went back I was told they were not going to fill because the script was from Tampa and they are in Orlando..After some back and forth with my doctor they said ok come back in 20 min..I came back in an hour and she said sorry we're out of stock try tomorrow and no partials
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July 2024 by Maria A.R.
Great staff, good service
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June 2024 by Miken Daris
Pulled into the driveway this morning to drop off prescriptions for my brother who had just underwent oral surgery with sedation. The representative Sue stated she couldn’t help me at the drive through and I would have to go into the building with my brother who was highly medicated.
I told her I couldn’t leave my brother in the vehicle and she said that I would have to come inside.
Once inside Sue raddled off the wrong name then after correcting her she stated that I was all set and to pick up the items in 1 hour. In my frustration, I told Sue to look at the state my brother was in and I told her she literally made me come inside for nothing.
She then said it could be done sooner than an hour and I walked away.
You guys are in the business of providing medication for those in need but if we did not NEED our prescriptions. We would not tolerate any of it.
You should really host customer service trainings or revamp the programs you the CVS Pharmacy’s currently have in place.
Hoping to maybe one day see some change but I will not be visiting this location again.
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May 2024 by Jenny G
I have filed 2 complaints with your corporate office and your regional manager. Or whatever they're title is has never bothered to get in touch with me. Unfortunately, I had to go to your pharmacy again today to pick up my prescription. And here is what was posted on there at four thirty in the afternoon
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May 2024 by H Bertran
If there were zero stars I would give that. Line is always slow staff are too slow in dispensing the prescriptions.
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April 2024 by Eliu Hernandez
The pharmaceutical service is terrible and we receive a message saying that the medication is ready and you arrive and they tell you to come in one or two hours
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March 2024 by Bryan Broaddus
Very slow
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March 2024 by Chris Mchugh
This is the absolute worse pharmacy! Get your meds somewhere else. Awful customer service, they are down right rude to customers. They are always out of meds and offer no assistance to see if they are in at a different place. The wait times are horrendous and they act like you are an inconvenience when you say you are going to wait for your meds when dropping off scripts AND then proceed to take an hour or 2 to give you a prepackaged script that they only have to slap a label on and print out the medicine info. Wish my insurance worked at Walgreens across the street...they are light years better in every way. Go somewhere else to get your prescription filled.
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February 2024 by mike brady
The pharmacy is by far the most unorganized pharmacy I have ever been in the wait times are absolutely ridiculous and they never have all of your prescriptions ready. My son has asthma and his doctor as well as the hospital sent in his prescriptions I literally had to wait 2 days with him being sick to get them filled at this pharmacy they are terribly unorganized and obviously not managed well at all.
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February 2024 by Julius Baskin
Poor customer service every time we visit the drug store.
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February 2024 by Mike R
(Pharmacy Review)
Absolutely horrible, no one picks up the phone, there’s always someone there who always charges when there shouldn’t be, and I can go on. Florida, you need better Healthcare!!!….
