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January 2024 by Shyam Kotwal
Staff very friendly and prompt. Adequate staffing.
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December 2023 by Tim K.
Whenever I checkout at COSTCO, I look for Joey Bringle behind the cash register. He's the most likable guy you'll ever see working in a store. He has all the professional duties covered in spades, such as efficiency, customer service, etc., but beyond those duties, he's always cheerful, funny, and has a spirit about him that's contagious. Joey's been a standout at COSTCO for over 38 years. Everyone knows he loves his customers and his co-workers, and they love him. He's a major reason I shop at this COSTCO, and the main reason I'm giving this store 5 Stars. The next time you're in the COSTCO, near Mall at Millenia, give a shoutout to Joey. He's the Real Deal!
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November 2023 by Ingrid Mueller
I called costco to have my medication transfered from walgreens to there store and I called at 11am today they told me it would be rdy in 4 hrs and I called at 3pm and they never transferred my meds worst customer service and when I tried to talk the lady talked over me not letting me speak
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November 2023 by Michelle F.
This Cosco is conveniently located close to the Mall of Millennia so it is an extremely busy spot. The selection of product is great and there is also a separate liquor store attached. I was able to start my Christmas shopping and impact that long list of gifts. We picked up two hot dogs and two pops for a total of 3.00 on the way out. Where can you do that anymore?
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September 2023 by Randy T.
I typically globally love Costco but this location decided to close earlier on the evening for group was suddenly visiting Orlando.
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August 2023 by Delanee B.
Worst customer experience in the tire center with Matthew. I understand that Costco has certain policies they have to enforce but there's a way to do this professionally and this was not the case here.
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August 2023 by Rachelle M.
This was my first time to this Costco and let me tell you! Hold on for a bumpy ride lol! It's insanely busy.I mean I moved from Texas and I know busy but this Costco is a whole other level! The parking lot is great is next to crumble cookies!Also it's so crowded lol,OK So Costco is one of my favorite places on earth I managed to grab some hot rotisserie chicken just out of the oven and they sell them fastbhwre so grab them as soon as you can! We got some pre-made mac and cheese from deli are near the chicken to take home and bake and it's was delicious! The blueberry muffins were a great price and I love all.of the variety!The electronics there are a great price I saw so many people buying TVs there! We also bought some organic ground beef,Lots of fruits and vegetables and grass fed butter! ALSO if you need cookware they have great cookware and appliances!
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May 2023 by Marie S.
Needs help. Misrepresenting programs through the company. Don't sign up.
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April 2023 by Apple S.
Maybe because it's Friday but this Costco was super busy and crowded. It was packed inside. I was lucky to get some samples because don't we all love that at Costco!? We got some rotisserie chickens which my dog is loving. Lots of fresh produce. Even busy the check out was very fast. Getting out of the parking lot was the bad part, horrible slow and long wait to just get out.
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March 2023 by Claire A.
Help we need a Costco in the Lake Nona area, this area is growing like foam.
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March 2023 by Dean S.
The best!!! If Costco doesn't have it we don't need it!! However I've been a little taken back by all the items they seem to have deleted from the inventory..hoping everything is restocked at some point.
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March 2023 by Sarah Hu
The staff at Costco's pizza department have a terrible service attitude. I ordered 4 pizzas and waited for an hour, then I went to ask why it was still not ready. The lady said I have to waiting for the number to be called, and I waited for another 20 mints and she started calling the numbers from 927 until 936, ,BUT MY NUMBER IS 917, and I asked her to check if my ready. She went to the back then tell me "Oh, I forgot", so I waited another 25 minutes. at the end this lady told me the reason why she forgot my order because she been made fifty pizzas during the day, and she is busy and make me wait is not her she forgot my order because she been made fifty pizzas during the day, and she is busy and make me wait is not her forth. very unreasonable.I have been shopping here for over 20 yearsThis is the first time I have seen such irresponsible people works in Costco
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February 2023 by Chester K.
I shop there often even though it's usually crowded and often out of items that I've come to depend on Costco for. Yesterday was a very disappointing day. I took my "reward certificate " to pay for my cart full of "stuff "... I was told by the cashier that I could not use it because she did not have enough cash to refund me the difference between my bill and the amount of the check (in the past they always just gave me cash back if the purchase was less than the check) so I charged the purchase and followed the cashiers instructions to go to the service desk and ask to have my check cashed. A Very rude person working in the service desk told me that he would need to write me a check to replace the reward check and that in order to do that, he would have to track down two managers to sign the check. When I ask how long this will take, his answer was longer than I had time to waste. He kept trying to tell me that I should just deposit the certificate through the app to my bank account. I would have done that in the first place, except that my bank, uses a third-party to provide payment services and as such my bank account is not linked to the card in such a way that this is an option for me. The hassle of trying to get my money is frustrating. enough. The experience with the rude person is over the top.. I need to find a new place to shop ...open to recommendations with a friendlier staff
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February 2023 by Grey Rock
1/26/23 - Outstanding on every level, especially customer service, and still the best prices. I won't go anywhere else. The entire team is superb. Thank you for everything you do!Marisa G.8/15/21 - First rate on every level! Most competitive prices around! Being forced to fill prescriptions at Walgreens for a while through insurance I still transferred and paid less out of pocket here and am now transferring all back after switching jobs and I couldn't be happier because the quality of customer care at this Costco pharmacy is also first rate. Thank you to Hue Pham for going out of your way in person and by phone to handle my prescriptions personally throughout the frustrating process. Every team member here is top-notch. I can't name them all but I am always grateful to Tom and Trudy for their combination of warmth and professionalism. And to Melissa as well as every team member who works so hard there. I highly recommend over anywhere else ?I just want to share my long OVERDUE appreciation for one of your pharmacists/clerks who has helped me numerous times. The first time I was not in good shape & he really went out of his way to help me and cheer me up w/ a joke and he still remembers when he sees me. He is always so calm and cheerful and goes out of his way to do his very best for your customers. I should have asked his last name but I want to say thank you, Tom, for always providing such outstanding caring friendly warm genuine and funny customer service w/ a smile even under stressful circumstances ;) Marisa :)Update: Whether on the phone or in person throughout the covid crisis as well the entire team at this pharmacy is first rate ⚕️ they work so hard to get it right, at the best price, and always deliver stellar service with smiles on their faces. Thank you for your continued kindness Tom and thank you Trudy for your patience on my orders in person in the past as well as today on the phone ? always fixing all the mistakes my doctor's office makes ? Y'all are the best in the biz ? mg
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February 2023 by Bob R.
I'm a big fan of Costco, especially the stores in Florida that sell spirits. They have their own brand called Kirkland and I must say that they rival their high end competitors but they are much cheaper and in certain cases, even better tasting.They have a great selection of clothing at reasonable prices for what is offered. This is a well managed store and the staff is friendly and helpful. If you're in the area, check out this Costco.