Conway Ace Hardware, family owned and operated by Walter and Patricia Toole since 2010, is a trusted community store with multiple locations across Central Florida. Known as “The Helpful Place,” it offers a wide selection of top brands including Milwaukee Tools, Weber Grills, Traeger Grills, Napoleon Grills, Benjamin Moore Paints, Magnolia Home Paint, YETI Coolers, STIHL Outdoor Power Equipment, Big Green Egg, Costa Sunglasses, and EGO Outdoor Power Equipment. Customers frequently praise the store’s excellent customer service, describing staff as polite, courteous, and professional. The repair department is highly regarded, with staff like Michael and Richard going above and beyond to help customers. Michael quickly identified parts to fix bathroom issues, ensuring quick and easy solutions even for those without experience. Miguel provided accommodating and friendly service, carefully handling items and smiling throughout. Customers appreciate the store’s helpfulness, with employees eager to make suggestions, find specific items, and provide extra effort, such as special ordering parts when needed. Overall, Conway Ace Hardware is appreciated for its friendly staff, good product selection, and commitment to serving the community with quality service.
This Ace Hardware, and their employee Jason was very helpful. I would strongly recommend the store and the very knowledgeable employee!
May 2024
Their Stihl collection is great. Customer service is fabulous. Polite, courteous and professional.Repair dept first class!!
April 2024
Michael at the Conway store knows his stuff. I had 2problems in 2 of my bathrooms. Michael walked right over and picked two things I needed to fix them. I was out of the store and home within 20 mins. Bathrooms fixed in 5 minutes,and I’m not experienced in anyway. I LOVE BEING TREATED RIGHT? THANKS MICHAEL!