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October 2024 by Stephen May
Great doctors that really care.
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September 2024 by Andrea Loper
Thank you for taking great care of Conner after his leg amputation due to a cancerous tumor and post surgery care. It was a scary and emotional time for us. We felt like Conner was under the best care with Dr. Howse and her team. We are so grateful!
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September 2024 by Vic Millitzer
No wrong place delete account
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September 2024 by Moonlight Cowboy
Amazing people! The leadership team for this hospital definitely know what they're doing!
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August 2024 by Todd Embree
Great communication and customer service
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August 2024 by Debi S
Best place ever. I call these people family
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August 2024 by Melinda Barber
Boarded my dog for a week at Chickasaw AH. Felt safe she was boarded within the animal hospital. I was able to get her a bath before pick up. My dog was clean, well fed, and happy when I picked her up. The staff is excellent. I will use again.
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July 2024 by Char Listens
I highly recommend Chickasaw Trail Animal Hospital. The staff and doctors provide excellent care for our pet and give practical advice for his well-being. They are courteous, kind, and listen with understanding in mind.
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July 2024 by Carrie Chapman
The absolute best veterinarian hospital- hands down.
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July 2024 by Myrna Feliciano
As always my Beetlejuice is kept in good health due to Chickasaw Trail Animal Hospital. They make sure his vaccines are up to date.mThank you ?
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July 2024 by Ashley Reid
I can’t say enough about this vet practice. I think at this point I’ve seen every veterinarian at the practice and they have all been wonderful. However, my main vet is Dr. Gillespie.
Dr. Gillespie is an amazing, wonderful, and truly caring vet. When we had to help one of our dogs cross the rainbow bridge, she stayed with us the whole time, giving our dog pets and speaking sweetly to her. She comforted us during one of the hardest moments of pet ownership. Our other dogs absolutely love her! When I first met Dr. Gillespie, she was able to give me a second opinion when another vet (at a different practice) was pushing surgery, she gave me options to try before proceeding with a very expensive and difficult surgery. She’s treated every one of my pets as though they were her own, with love, care, and thorough treatment. I can’t possibly thank Dr. G enough for everything she’s done for my animals, and especially for giving me more time with my dogs when I’m sure they wouldn’t have the quality of life they have now without her.
If you’re looking for a vet that will care, and give your pet the very best treatment, this is the vet for you!
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July 2024 by susan sudbrink
Letting some things slide, outdated office, cleanliness, bad flow of dogs crossing paths with others, having an appt. First thing, but the staff doesn’t open/show up until that actual time of your appt. So you wait outside…. Staff never being on the same page with each other or the doctors. Even appt. Times, when you make one, and then your confirmation text states 20-30 minutes later thab the time you scheduled, which one is it?? Text time or original appt time? However, having multiple dogs, and sparing no expense, procedure, diagnostics, whatever it takes, I would never return to this vet’s office again and caution others to be warned. Of more severe instances, when a dog is diagnosed with a more complex disease, i.e., kidney, a simple text is unprofessional and inappropriate. Getting results from urine or BW and all is good, fine, a simple text all is OK, even if antibiotics were to be given. But a back and forth regarding treatment plan and food and subQ, etc., and no real conversation other than confusing texts, is, and should be unacceptable for any one. Getting sub Q was a nightmare. My dog was spayed within the last year, and when I got home, and fortunately removed here bandage from IV, noticed the plastic cap from the catheter was still in her arm!! If this had made it’s way in her vein, which it very well could have, she most likely would have died. Of course, brought the piece in and was told “this has never happened before” - well I started realizing that is probably a statement they have made to quite a few clients for various reasons. No dog should have to return the next AM for a quick recheck after any surgery, too stressful as well! Vaccines are also pushed on clients - not suggested - but strongly encouraged all at the same time! 5 or 6 of them incl. Cytopoint! Dog rescued, not much history, how about waiting until after bloodwork to see if there are any issues/concerns before totally compromising their immune system. As of late, last straw, so to speak, concerns with dog getting any vaccines, what may be required, etc., before a neuter of a 6 yr old, so he isn’t turned away the morning of for surgery. Left message with vet 3 times to please call or text me, that was fine, in this case, as to what would be best. 1.5 weeks later, no response. Oh, not ONE staff could actually tell me that Dr. G is on vacation and won’t return until. Blah, blah, blah date. Really? Not too confident in staff, front and techs being on the same page. Worst of all……. Dog scheduled to be neutered, PRIORITY, secondary, his jaw is a little off, so while under FOR NEUTER, to take an x ray of jaw - not primary. Well, after being under for over an hour and 11 x rays later, for whatever reason, no one knows, except Dr. incompetency, found a suspected mass near lung, so decided NOT to neuter, NEUTER should have been first, then maybe an x ray. Please be mindful, our dog had no symptoms, BW all good, NO distress under anesthesia. And DR decided not to neuter, because she ‘freaked out’ - not to mention the invoice well exceeded the maximum amount on the quote, OK, it can happen, however he was NOT neutered!!!!! She chickened out and had him under for over an hour. Wrong on every level! Perhaps you have had no serious issues; lucky for you - however, I have been going there for quite a few years with multiple dogs, and all these little things add up, and then one day - something quite traumatic and a big red flag will alert you - so BEFORE this happens, please do some research and find another vet!!!!! I have pets that see oncologists, holistic vet, both I am very happy with - but this vet office is not to be trusted at all. Please don’t wait until something irresponsible and irreversible happens to you and your beloved pet. And, a little p.s., They are quite expensive, so one would think they are getting premium care….. wrong
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July 2024 by Lindsay S
Subject: Complaint Against Dr. Gillespie for Failure to Perform Neuter Surgery
I am writing to bring to your attention a highly concerning incident that occurred during my recent visit to your clinic on 7/10/2024. My dog was scheduled to undergo a routine neuter surgery performed by Dr. Gillespie, as previously arranged. However, to my shock and dismay, Dr. Gillespie failed to carry out the scheduled surgery and instead chose to cancel it altogether due to her findings of a pulmonary mass in the right lung lobe as seen on an X-ray. This was very devastating news enough. It was more devastating to know that my dog was under anesthesia for ONE HOUR for 11 X-RAYS of his entire body and not neutered. As discussed prior, only 2 x-rays were to be taken of his jaw, which was secondary. The neuter was primary. My dog had no signs of distress under anesthesia for there to be a reason to not perform. We were charged the full amount as if surgery was performed.
Dr. Gillespie was teaching someone under her wing and running behind schedule. This was her reasoning to not pursue the surgery. Brian, the tech, also stated that they were behind on surgery that day. Liz, another tech, ignorantly stated that due to the “location” of the mass, they could not continue the neuter.
Dr. Gillespie was consumed with her personal curiosity of what she might find, and losing sight of the original task - his neuter! There is in no way a need for 11 x-rays to be done under anesthesia for ONE HOUR. I had my dog there ALL DAY. Not recovering from surgery, in which he was suppose to have done. I put my trust in Dr. Gillespie, and she let me down.
This blatant disregard for the agreed-upon medical treatment plan and the well-being of my pet is completely unacceptable and has left me deeply troubled and disgusted. As a responsible pet owner, I entrusted Dr. Gillespie with the care of my beloved pet, expecting her to perform the necessary surgery in a professional and competent manner.
The decision to cancel the neuter surgery in favor of pursuing personal curiosity demonstrates a serious lack of respect for the trust placed in veterinary professionals and raises serious concerns about Dr. Gillespie's judgment and commitment to the welfare of animals under her care.
I am gravely disappointed by this gross misconduct and unprofessional behavior exhibited by Dr. Gillespie during my pet's scheduled surgery. Such actions not only jeopardize the health and safety of animals but also undermine the integrity and reputation of your veterinary clinic.
I urge you to conduct a thorough investigation into this matter and take appropriate disciplinary action against Dr. Gillespie for her misconduct. It is imperative that veterinarians uphold the highest standards of professionalism and prioritize the well-being of animals above personal interests.
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July 2024 by Marielisa Ramos
Loved the people and transparency. Just received multiple communications with the incorrect time but I still had my appointment at the correct time. Otherwise, I love them.
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June 2024 by Emily Soto
I loved the attention to detail. The doctor was very thorough and explained everything to detail. My dog was calm in her care you can tell Dr. G loves her work. Glad we made the switch ❤️ Miley had a horrible ear infection and her ears are now as clear as can be! Thank you!!
