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October 2024 by Nira
I love this branch. Everyone is so helpful. The branch is very clean. The manager always greets me with a smile and directs me to the appropriate staff member for my needs.
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October 2024 by Mrs D
I had such a great experience in this branch. I recently moved to the area and had a seamless transition with opening my account.Great customer service
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September 2024 by B W
I am extremely disappointed with the unprofessional conduct of Chase bank manager, Evelyn, who has been overseeing my investments at her branch. Shockingly, she appeared at my divorce proceedings without any invitation from me and listened to the entire proceeding, which involved highly personal and private information.
This is not just a breach of trust, but also a clear violation of ethical standards and client privacy. A bank manager should uphold the highest level of confidentiality, especially when dealing with sensitive matters like personal finances. Evelyn’s behavior not only shows a lack of respect for my privacy but also raises serious concerns about her judgment and professionalism.
As a long-time customer of Chase, I expect better from the bank’s representatives. This incident has led me to lose confidence in her ability to manage my financial affairs securely. I strongly recommend that Chase reviews Evelyn’s actions and considers her immediate replacement.
Chase has a reputation for maintaining strong ethical standards, and this situation falls far below those expectations. I hope the bank takes this matter seriously to prevent any future breaches of client trust.
In the financial services industry, maintaining client confidentiality is paramount. Bank employees are entrusted with highly sensitive information, and they are expected to adhere to strict ethical guidelines to protect their clients’ privacy.
Chase bank manager, Evelyn, violated client confidentiality by attending a client’s divorce proceedings without my invitation, where she listened to private and personal information being discussed.
Ethical and Professional Standards:
1. Confidentiality: Financial professionals are bound by a duty to maintain the confidentiality of client information. Evelyn’s actions represent a significant breach of this duty.
2. Client Trust: A bank’s relationship with its clients is built on trust. Any action that compromises this trust can damage the client’s confidence in the bank’s ability to manage their financial matters securely.
3. Professional Conduct: Bank employees are expected to demonstrate the highest level of professionalism. Attending a client’s personal legal proceedings without consent is inappropriate and unprofessional.
Conclusion: The incident highlights the need for rigorous enforcement of ethical standards in banking. Chase should take immediate action to address this breach of trust, ensuring that such behavior is not tolerated and reinforcing the importance of client privacy among its employees.
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September 2024 by Brendan Keegan
This branch is AWFUL. You can't get anyone that knows what they're doing and Jenny Delgado, Jeff Finkelstein, et. al, won't answer their phones. If you need anything done, DON'T go here. In fact, you should probably just find a new bank.
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May 2024 by Wendy Zhang
I strongly recommend coming here to handle business, because every staff member's enthusiastic service and serious and responsible attitude make you feel very safe
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April 2024 by Jabray Griffin
If your a new customer dont bank with chase they close accounts if your first check is over a certian amount because it was “frand”
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March 2024 by Allison “AJ” Jara
The drive-thru ATM NEVER works.
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February 2024 by Charles Doherty
Very nice looking for a bank but for a new one there ATMs are never working. Everytime I go in There are a bunch of workers but only one teller ever on. Love chase but not this location.
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January 2024 by Chris West
Jorge Mora and the team at Chase provided exceptional service for a difficult transaction in closing my deceased father's accounts. I appreciated their professionalism, efficiency, teamwork, and thoughtfulness too. Kudos to Jorge and all the staff who provided such excellent service! Thank you all!
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November 2023 by Jose Oscar Rodriguez
Very competitive staff and very attentive in their service. I congratulate you. I recommend them...
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May 2023 by HD security PRO
Been banking here for quite sometime and the whole staff is amazing. I usually deal with Erin Silveira and she is very polite and knowledgeable! They actually take their time to explain everything in details and make sure you understand. I wouldn’t bank anywhere else. Thank you for such a great service
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March 2023 by Phyllis Lampasso
Erin is awesome very helpful explainedeverything she will b my go to personPhyllis
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January 2023 by eden fessehaye
Excellent
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January 2023 by Wasalu Gus
Maria was so helpful today with accommodating my needs at Chase
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November 2022 by Joseph Pop Patchett
I chose this branch to open an account based on their customer reviews. They didn't disappoint. Erin provided great customer service and help! 5 stars!
