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July 2024 by Andrey Borodin
I will never recommend anyone this department. You will spend your time and will not be service. Even if you have an appointment
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July 2024 by Volodymyr Varyvoda
The worst bank ever! Think twice before make an appointment here. Believe me.
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July 2024 by Alina Varyvoda
Terrible service. They don’t want to make their work good.
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July 2024 by Alina “AlinaV” Varyvoda
We had an appointment at 9.30am, came in time with little baby, and in 20 min they told us, that they can’t service us, and we have to come in 3pm. Because they have client with hard situation and they busy. We lost our time and didn’t make account. Don’t make appointment here because it does not guarantee you that you will do your work and you will simply not be asked to come in 6 hours or the next day
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July 2024 by Victoria Warner
Would gives zero stars if I could. I am helping take care of my sick grandfather… and I am an authorized user/POA on his account and was trying to make a deposit for him. One of the bankers, a heavy-set redheaded woman, was completely hostile and rude for no reason. I live in Georgia, so I just left and decided I would handle my business when I got back home from traveling. Nobody has time for a horrible attitude like that! She is going to scare away business!
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May 2024 by Humayoon Bhatti
Everything is so difficult with this branch. The guy AJ is very rude. The staff is never helpful. They always look for problems instead of a solution. Chase should offer better pay so they can come to work with positive attitude.
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April 2024 by Er Rt
I need to contact you, I have something I haven't received yet
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February 2024 by J K
DO NOT TRUST THIS BANK!! They are beyond incompetent and do not take accountability for their mistakes! If you want your money and valuables lost and have them not take any responsibility for it, this is the place for you. Google Jennifer morsch and this bank. SHAME ON YOU CHASE BANK!! YOU CROOKED CORRUPT LIARS!!!!
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February 2024 by Richard Yu
Neat looking Chase bank conveniently located in the Dr. Phillips Marketplace. All bankers are very kind and they get the job done.But the waiting… oh boy. Every visit seems to be 1 hr long. While waiting for my turn, I just witnessed 2 clients walked away when they were informed the waiting is about an hour to get a bank check.
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September 2023 by Jeremy L.
KUDOS and thanks to India and her wonderful staff for providing supreme quality customer service! I have renewed my faith in Chase Bank! I can't wait to open my military banking account on September 11, 2023! I highly recommend all to come and visit to support this local business!
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August 2023 by Gina Coman
We prefer this location as the service there is fantastic. They look out for the customers and truly appreciate their business.
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August 2023 by Deirdre DeLong
JP Morgan Private Client services people are outstanding
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June 2023 by Mohammed Abdul Bari
Made us wait for over an hour, only to get nothing done. Very disappointed. Definitely not returning. Let people know if something is not possible upfront rather than wasting their time
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February 2023 by Claudia Fernandez
Milyanny Calo is the best banker ever in my history with Chase!(more than 15 yrs) She advised us in many important details we were never told before by other bankers in multiple branches.
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January 2023 by N M Leptz N M
Seasons Greetings!I would like to acknowledge Melyssa Kaplan, Vice Pres. and Erika Cabello, Relationship Banker for stellar customer care!My Mum is a loyal Chase customer since 2002, and she was so confused about fees and some of the terms of her Chase account.She stopped into her local Dr. Philips branch and was greeted so nicely by the staff.Melyssa and Erika were so pleasant, knowledgeable and kind to her.They took time to explain the features and benefits of her account!My Mum walked away feeling empowered.The level of respect and care these two ladies showed to my Mum was outstanding. It’s a blessing to have Melyssa and Erika at our local Dr. Phillips branch.Keep up the fantastic work, Ladies. You’re making a difference!Please pass this review to the Sr. Manager and Corporate office.
