Chase Bank, a conveniently located branch in the Dr. Phillips Marketplace, offers a range of banking services, including checking, savings, and mobile banking. The bank's staff is described as very kind and efficient, though some clients have experienced long waiting times during their visits. Customers have praised the exceptional customer service provided by specific employees, such as India and her wonderful staff, Milyanny Calo, Melyssa Kaplan, and Erika Cabello. These individuals have been commended for their knowledge, professionalism, and the care they show towards their customers. Overall, the Chase Bank branch in the Dr. Phillips Marketplace is well-regarded by its customers, who appreciate the convenient location and the high-quality service they receive from the dedicated staff.
We had a great experience at this location! Thanks to Erika Cabello. She was very helpful and friendly!
February 2024
Neat looking Chase bank conveniently located in the Dr. Phillips Marketplace. All bankers are very kind and they get the job done.But the waiting… oh boy. Every visit seems to be 1 hr long. While waiting for my turn, I just witnessed 2 clients walked away when they were informed the waiting is about an hour to get a bank... read full comment
September 2023
KUDOS and thanks to India and her wonderful staff for providing supreme quality customer service! I have renewed my faith in Chase Bank! I can't wait to open my military banking account on September 11, 2023! I highly recommend all to come and visit to support this local business!
