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June 2024 by Sara YJ
Horrible customer service. They are horrible. I've been at the window for 15 min. No one acknowledged my presence. After 3 times pressing the call button, they come back to tell me they are working inside. As if drive ins are not customers. Do not come to this branch.
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May 2024 by Federico Chaffardett
Poor services ever , manager had poor customer services , and they never have walk in customer services , even if the bank is empty.
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April 2024 by Michael Cajas
Very rude, doesn't want to resolve their mistakes
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January 2024 by Samantha Helgeson
I wanted to overlook the negative reviews and give this branch a chance but I regret the decision. After sending up my deposit in the drive-thru I waited over 5 minutes (definitely longer but I didn’t look at the time when I sent it up, only tracked the time after waiting awhile) before someone acknowledged me. I patiently waited a minute or so before pressing the call button and then tried again a minute later. I also tried calling the branch but couldn’t get past the phone tree to talk to someone. I continued pressing the call button and finally someone answered and said they were working the front. I am not sure if it was my call button that got help or the two other cars that pulled up at the same time that triggered the employee to return to the window.
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December 2023 by Michael Touti
good service.very professionals.
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November 2023 by Carlos Hernandez
Good spot
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November 2023 by Jim Feehan
Excellent.
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November 2023 by TREE TV
Hey Reviewer readers! No need for me to rant..Iykyk by these ratings! Facts. Be blessed! Peaaacccce management it’s time to step up. Retraining for sure. Smh. I’m closing my account.
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September 2023 by Autumn Moon
After reading all of the negative reviews, I still want to give the branch a try. On 8/12 morning, I went to the bank and was trying open a new account-not a great experience. The representative who greets customer was not very pleasant. In fact, she was kinda rude and inpatient after people asked her a few more questions. I guess I’ll take my business somewhere. I should’ve listened to what people said in the reviews- not the best customer service in this location.
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September 2023 by Shyam Ramaiya
Nice customer service and large location
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September 2023 by Rebecca Autumn
After reading all of the negative reviews, I still want to give the branch a try. On 8/12 morning, I went to the bank and was trying open a new account-not a great experience. The representative who greets customer was not very pleasant. In fact, she was kinda rude and inpatient after people asked her a few more questions. I guess I’ll take my business somewhere. I should’ve listened to what people said in the reviews- not the best customer service in this location.
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June 2023 by T Wang
Made an appointment last week for notary service and they call and canceled the day before. Make another one for today. When arrived, only find out they cannot do notary.
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June 2023 by Roger Ruiz
It is functional for what I need, nothing beyond what other banks offer.
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June 2023 by Lisa Dudley
Only one teller. Taking forever just to deposit a check. They need more tellers....
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June 2023 by 24 rebels
Terrible bank, I'll save the comments
