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June 2024 by Travis
Awful ghetto location. ATMs are always broken or malfunctioning or vandalized. If they don't want to invest in nighttime security or a 24 hour lobby, then this location needs to just close
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June 2024 by Brian Dawe
Terrible! NO TELLERS inside, 1 ATM inside, drive up ATM is broken! Bank with a credit union these big banks don’t care about you and this location in particular is a joke.
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April 2024 by Jose Rosas
Great attention and custom service!
Only thing to mention THIS CHASE DOES NOT HAVE A TELLER WINDOW if by any chance you were looking for that.
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April 2024 by Trey Snyder
More of an office than a Bank. There are no tellers and usually just one person available to help you.
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March 2024 by Amber Ritter
I'd give 0 stars to Chase bank. This location opened an account for my daughter, took her settlement check from an accident, closed her account and kept her money. She almost died for that money just for you guys to keep it. Chase bank, you should be ashamed of yourself.
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March 2024 by Virgilio Vargas
The representative told me he ordered a card for me. Waited 2 weeks, but I never got it. Had to call customer service, and they told me he never even ordered it. Bad service!!
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February 2024 by N P (Nay)
HOW The hell is this a bank that doesn’t take cash?? Why are you even operating
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January 2024 by Brit R
Complete clown show. Wish I could give zero stars. I’ve never utilized Chase until opening an account a month ago, and I regret that decision. Even though they admitted to a breakdown in communication that ultimately resulted in the closure of my business account and the suspension of extremely important deposits and transactions, the branch manager (Erica) stubbornly refused to make it right. She also refused to get a new account reopen that day (it was approximately 4:45pm by the time we arrived at this matter after discussing the array of issues) so that I could resume business the next day. She only offered coming back the next morning (when I need to work) and refused any alternative, including handling it herself as the manager. Avoid this branch and probably Chase overall.
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January 2024 by Bobby Jefferson
ATMs only
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January 2024 by Patricia Nicholson
Full service and friendly. Good credit cards
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December 2023 by Loyda M.
This location only have ATMS , No personal attention. You can not cash checks don't waste your time.
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December 2023 by Eric G.
ABSOLUTLEY TERRIBLE customer service they offer a 200$ bonus for opening a checking account and never deliver on there promotion ive had to call SEVEN different times each time, and they told me something different and after months they tell me they will not give it to me anymore literally insane how bad the service is at chase i would never recommend opening a account with them.
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December 2023 by donna moore
No tellers to deposit cash. Basically just a building of atms. Which for myself, as a cash paid employee, is incredibly frustrating and sketchy.
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October 2023 by Michael Brien
Took out all tellers. $3000 max withdrawal at this location. Not to mention this location is in one of the most expensive neighborhoods in Orlando. So stupid.
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September 2023 by Jhonny Medina
An excellent attention from Joshua Carrasquillo is a very good person. In the bank the attention was fast everything was fine.
