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November 2023 by Alicia J.
I love Buff City's plant-based products, especially knowing how gentle they are on your skin. Our family's favorites are their handmade soaps, and I've now switched over to their Laundry Soap+ that contains baking soda to help boost cleaning. With three kids, any extra help getting their sports uniforms clean and smelling fresh without harsh chemicals is huge in my book!I also love that you can get their detergent scent-free, or personalized with one of their amazing scents. They have scents ranging from fruity to herbal, so there's something for everyone. I was elated to see (or should I say, smell) their new seasonal scents they have to get you in the festival spirit!
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November 2023 by Mercedes Castillo-Hanvey
Wonderful products. Great selection. Wonderful staff & atmosphere.
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September 2023 by Antonio Gonzalez
Great laundry detergent! Clothes always clean and smell amazing!
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August 2023 by Donald Mccarty
Love there soap and washing powder a little pricey use to be a little cheaper but still love it
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July 2023 by Destinee Mars
This was my first time at a buff city soap and it was absolutely amazing. I went with my girlfriend and the staff was the kindest most welcoming people I could’ve ever imagined. Anika helped us and made our shopping experience so much fun. She even threw in a few samples, including a pride soap sample for pride month. It warmed my heart so much and I’m so grateful I’ve found a new, sustainable company to shop from. Even better, a store with a knowledgeable, kind, amazing staff. Thank you again Anika!!
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May 2023 by Hyedia Aponte
I’m back to edit my earlier post they fixed the hrs on the door to reflect correct hrs. The two ladies that I usually see every time I go we’re very helpful and sweet. They gave me great recommendations. I have been use buff city soap for about 2-3 years now and my whole family uses it now. It really is amazing handmade products. However, I tried the lofa soap sleeve but it literally molded the day after I used it. I hung it to dry and when I went to shower the next day it was yellowed and smelled funny. I wanted to try it because I always get the mesh soap sleeves and the string/mesh always mess up when the soap gets smaller. But, I still recommend the mesh soap sleeves over anything else.
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April 2023 by Kris M
I came here for the first time recently with my brother while waiting for our time to go in to a nearby resturant, going in it was amazing how big the place is and my brother and I were immediately approached and he explained a lot about the store and how things worked, it really helped because of how easy it is to get overwhelmed in the store, there are so many products and even more scents.It was fun just going through and smelling the different soaps, and the bottles of coffee beans helped to reset our noses. The staff there were very friendly and ready to answer any questions and we ended up with a lot, there were products like shower oil, that we had never heard of.I really like that there was a sink with a lot of products to try them out, see the textures and how they work. I've never had tried soap whip, and while different to everything else I did like how it felt once I got used to it.What I loved the best was the fact of how clean and lack of chemicals everything was, which is why the soap was whip instead of liquid, and the fact they could add scents right there for many products.Though it's part of the kids line, my favioret scent is Mermaid, and I was able to get a body butter in that scent. I'm really looking forward to doing the same for the laundry detergent, as well as their recycle program that bringing back the container will get a discount on the new one. Hopefully they'll add that for other products that have containers like the shower oil or body butter.I've had the chance to use the products and it's left my skin feeling soft and supple and smelling delicious. My skin has a habit of being very dry, especially my hands that actually crack and bleed, it feels very hydrated now after just one use, I'll definitely be coming back.
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March 2023 by mayorarrex mayorarrex
This company franchise commits unethical and illegal infractions at their pleasure. Multiple labor law, HIPAA, and EEOC violations. Do not shop or patronize here.
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March 2023 by Mel
I recently attended an event at this location of Buff City Soap. It was my fist time hearing about this brand and I ended up finding so many products I love.The staff was friendly and informative and the products are top notch. At the event I was able to learn more about the products and scents and saw how the body scrub is made and mixed fragrance into the shower oil. I was also able to add fragrance and customize a bath truffle.The laundry soap intrigued me the most because I actually enjoy doing laundry. I know, I know, crazy, right?! I currently use the leading, name brand, dermatologist tested detergent that is recommended for allergies/skin issues and the ingredient list is extremely long with names I can’t pronounce. That said, I was excited to see a laundry product with only 4 ingredients! I also purchased the dryer balls. I was anxious to try them out and was pleasantly surprised. Both are lightly scented and leave my laundry smelling fresh for days.I got the Soap Whip too. It looked so different from a typical bar or body wash. I went with the narcissist scent and I love it. It smells great and lingers lightly after showering.
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March 2023 by Vanessa Benevides
I tried all products bought before I came and gave a review. First and foremost, I wasn’t a big of a fan for some of their workers as it seems like they just don’t want to be there and didn’t really try to help so that’s my only con. On the products itself which is what my stars are based off of, they are AMAZING! To start with the laundry detergent, I got the smell narcissist- smells SO SO GOOD! Their detergent also is HE friendly as that was a main concern since I have a new model LG washer. The clothes itself smells so nice and the smell sticks FOR DAYS which tide never gave me that effect even with the scent booster. I washed my work clothes first with this detergent, the booster of narcissist, and oxy clean as I work in housekeeping so I had some stains that wouldn’t come out and even had a blood stain on my uniform, I washed, dried, and BOOM it was like magic and my uniform came out looking brand new, it smelled amazing, my clothes were SOFT, and it made me more excited that my clothes were washed with minimal chemicals as oxi clean would’ve been the only product chemical wise. Even my fiancé loves the product and I convinced him to make the switch lol! Next I bought 2 shower aromatherapy fizz tabs, one in eucalyptus lemongrass, the other I think was just regular eucalyptus. Although I do find them to last in such a short time, I did like the hint smells it gave my showers whenever a wave of air came my way. Did I think it was worth the price? No, your body wash will smell up the shower for you. I also got a body shave bar in love potion, this product was also amazing as it gave me a close shave without making it complicated and without me needing to lather a bunch of product on my leg and after I rinsed my legs feel very soft with no razor bumps! I was quite impressed with this and do think it is worth it for the price compared to my $15 shave cream. Overall the products besides the fizz, went above and beyond my expectations as I’m always afraid but excited to try new products when it comes to my body and my personal hygiene. Don’t knock it til you try it and remember, ITS PLANT BASED!!!! And also remember, the price is worth it for it being chemical free as well as hand made right in the store. You can even get any product in the store, in the smell YOU LOVE so do not think you’re limited to only the smells they put out. Thank you buff City soap, you are breath taking!
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February 2023 by Greg L.
I returned to Buff City Soaps at SODO as I was so impressed with the store and its employees after my Elite event last month. The customer service did not disappoint! Anika (I hope I got the name correct) assisted me in getting the exact products I needed (gifts for friends). She even remembered me from the Yelp event, which was a nice personal touch.I purchased several products and she asked if I wanted to use the 5 percent discount I accumulated from my first purchase. She also explained that I could keep accumulating this amount to purchase something in the future as I thought the 5 percent discount was taken on each visit. I like the idea the discount can accumulate to possibly purchase an entire product at a later date. (It's like getting a free product!)In addition, Anika offered me a free sample of a different laundry detergent since I commented on the way my sheets and pillowcases smell after the use of the Narcissist sample I received at the Yelp event. She provided the Lavendar sample and it's just as good. She also gave me a bar of soap sample which was greatly appreciated. Finally, I gave the various Buff Soap products to my friends as a gift and I found out the only soap/laundry product my friend could use is Buff City products. She said it is the only product that does not irritate her skin, most likely due to the fact they are plant-based products with no chemicals added to them. I highly recommend Buff City products myself!
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February 2023 by Nancy M.
Five stars for a clean that comes in all shapes and sizes and is made right in the store! Their products are also free of chemicals but full of aromas that will have you dreaming of going back and getting more. Since this was my second visit, I had and idea of what I wanted. I've been thinking about the scent "NARCISSIST" since my alley purchase. I had purchased shower oil and just loved the scent. Fresh and clean with faint woodsy yet flower undertone that balances it out. The salt scrub is exfoliates so good and hold any scent you choose. Gosh they have bath bombs, bath truffles, laundry soap..... all natural. At this location I loved talking to Anika. She was so knowledgeable about all the products. Super awesome to talk to. I love the vibe this place has and love it products! They also have a "Local Line" where they had scents called Wekiva springs.
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January 2023 by Megan W.
I was first drawn to Buff City about a year and a half ago when a free bar of soap coupon came to my mailbox, and I'm so incredibly glad it did because it was love at first suds... er, sight! Their soaps are amazing - their bar of soap scented Magnolia with Aloe has been my favorite thing and has legit changed me from using body wash to this. I've loved it enough to buy more for myself and as gifts for friends! Their staff are also friendly and helpful and easy to be around. Worth checking out!
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January 2023 by Dan Al
There are two parts for this review. The first part is in regards to the product that are being sold and these products are fantastic. The second part is in regards to the customer service.I was told about this place by a coworker and it was the best thing for me. For years I battled skin sensitivity with the traditional bath soaps or body washes I would get in stores. For years I would get a reaction and deal with severe dry skin, itchiness, and rashes. So I had to go to hypoallergenic washes, but I never liked them. I came to this place and told them about my concerns. I was directed to their un-fragranced products but I wanted something with a great smell. They listened to what I had to say and gave me great advice. The products are plant based and leave my skin feeling moisturized and smooth. No breakouts, dry skin or skin irritations at all for me. I won’t be leaving these products anytime soon.The second part to this review is in regards to the customer service and the employees at the downtown location. They are amazing and incredibly friendly. Always available to talk and listen to any questions you may have. Even though there are many locations and it’s a national brand, it always has that small family owned business that wants to get to know you and genuinely wants to make sure you leave happy and with great choices of the products you needed.This place is amazing and I will keep going back for the products and the customer care I’ve experienced.
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January 2023 by Tristyn Martin
My wife and I used to come here often; especially so when the store would mail coupons for free bars of soap. Now:- The coupons can only be used on certain bars of soap.- The material of their scrub sponges fall apart easier. Almost as if the store is using cheaper materials.-The soap doesn’t last as long as it once did; as if the store is using ingredients more prone to dissolve in water.- The customer service is a bit more off key than it was when we originally started going.I’m not entirely sure why the store and its products are in such a state of decline but it is very disappointing.
