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August 2024 by Sammy Boyo
Do NOT come here for phone repairs, they will damage your phone even further. I came in for a phone screen replacement and now I have to buy a new phone because they somehow broke the antenna in my phone.
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July 2024 by Colleen Rivera
Quick and efficient.Extremely satisfied with how easy purchasing and replacement services were for my car battery. Definitely returning for future services and would highly recommend !
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June 2024 by John Bannon
No exchange policy at this store.
*** Buyer Beware****Bought ultra last bulb gout the wrong size. Myles the counter person not helpful at all. Poor customer service and the attitude of not being helpful. His comment was I remember this transaction that he told my wife if she touches the bulb there is no return. My wife bought the bulb from an older gentlemen, so he never spoke to my wife. His response was “we don’t take halogen lights once they are touched, due to the oil on your fingers, how the heck are you suppose to install it. What a joke of a place of business. Just go to Home Depot and get your bulbs. I will never go back there for ANYTHING. If this is how you handle your business Eric Wheeler and train your employees. This is why companies like Amazon are crushing local businesses. It’s so sad!!! All for $15, you need to take in consideration the value of a lifetime customer.
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June 2024 by Amie S.
Myles provided excellent customer service during my visit to the store to inquire about a battery for my car. He was knowledgeable and to the point. I was able to get in and get out.
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April 2024 by Jackie Machado
Thank you Mr. Adian for your professionalism and kindness, people like him the world needs, thank you, "Batteries plus" Alafaya, The best store, Nice energy and everyone friendly, you feel at home.
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April 2024 by Oscar Malave
Great quality product, one on one attention, knowledgeable friendly staff. Love getting my car, motorcycle and uncommon batteries here, super quick and easy
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December 2023 by John Naugle
Great batteries and great service.
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December 2023 by Cecilia Catubo
Aiden was very helpful, knowledgeable and kind. He was able to get me all the batteries I needed (battery for my motorcycle and my diabetes glucose meter) including a key fob for my son's car as a spare. He was efficient and fully engaged with my needs. I will always come back here.
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December 2023 by Ellie
Excellent service at Store#: 878 1100 N Alafaya Trail: Suite 150Orlando, FL 32828 location. Prices are lower than other Batteries+ stores. They had everything I needed in stock. Fast and friendly staff!
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December 2023 by Cole Harper
Awful service. CWA Clerks With Attitudes. Their battery warranty is a scam. You can’t return items only replace. I will NEVER recommend this place to anyone! I just want my battery back that was supposed to be tested in 48 hrs. Been a week can’t get anyone to call me back.
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December 2023 by Wes
I came here with my wife in a friendly, polite, and positive manner only to get treated as if I'm the one being ignorant. The way I was spoken to, was like I stepped into some kind of getto hip hop video. Miles and the girl I delt with are incompetent, arrogant, impatient, and lacking of knowledge. For their information there are atleast 5 different reasons a battery can swell up.On 11/27/2023 I arrived around 6:30pm. The store looked empty, when the girl finally popped out the back I was carrying the second battery inside the store (one was a return one was a core). I asked how she was doing but no response. She long story short the girl went full getto hood rat on me accusing me of damaging the battery saying "why it do dat dough , why it do dat? Why it do dat dough"?She says "so the battery swelled up all by its self? Hmmmm interesting...." she then accuses me of over charging the batteries which is not possible if you're using an over charge controller, and unplugging the cord once the cycle is complete. She said "I can tell you right now I can't return that battery because 1:when a battery gets swelled or damaged its because the customer over charged it and 2:come tomorrow to talk to my manager to return it.I come in today around 9:10am and I greet miles and ask him how he's doing, but no response. I tell him I'm bringing in a battery but I wanted to explain my situation first. Miles becomes irritated, in a similar way with less verbal attitude and much more negative body behavior asks me why it's bad and I explain and he defends his co worker and says "yes usually that's what it is it was over charged" he marches to the car andcbrings the battery in, explains that most of the batteries on the shelf are swollen (not true, large caliper tool shows this battery is approximately half an inch larger) and he says that swelling is normal in the amount of time (not true I purchased them in September why arent the other batteries I installed at the same time swollen?) He says there's nothing he can do and as all of the other reviews explain miles and the girl have attitude issues and----You WILL get blamed for damaging the battery and they won't honor warranty.---Hire some adults, that can speak to human beings with respect and intellect. People capable of listening, and then speaking. I could not get any word in with the girl, and the guy miles was also ready to fire back a "smart" answers without actually listening as I attempted to speak.I was respectful the whole time, watch your cameras and listen to the audio. The truth is there.Could they be related? They made the same ignorant annoyed facial expression and I saw the same car parked there today as last night when only the girl was "working" there.Be warned ⚠️ if you try to return something one of the questions may be "Why it do dat dough" you may need to have your ebonics translator ready.
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December 2023 by Kenneth Davis
Bought batteries for a sizzors lift batteries were great issue is they charged $25 a battery core charge and failed to inform me your had14 days to turn in old ones to get my core charge refunded. Poor policy.
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October 2023 by Amanda Bailey
Miles & Mercy were so helpful with my cellphone repair. I was able to get my battery changed out quickly and great service too. Thank you
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October 2023 by Christy Nickolas
The location needs educated employees. Twice I was given incorrect information. Merci who answers the phone is a petulant child with no customer service skills or knowledge of the items from Batteries plus. Miles also told me something was in stock when it wasnt. Rick the mngr was no better and I got the feeling he hates either his job or just doesn't care. Unfortunately I have to use them because my product is under warranty. Never again.
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October 2023 by brian nickel
If your battery is under warranty they will screw you and blame you for the battery failing. I will never ever go there again.
