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January 2023 by Enit S.
Here's the thing about Bloomingdale's. It can, absolutely be a store that's too pricey for words. As a matter of fact, when I was growing up, bloomingdales was known for two things:1. Only rich people could shop there2. Splash the mermaid learned how to speak English there in less than a daySo, it wasn't until a co-worker of mine told me she got a beautiful Karl Lagerfeld dress for less than $50 at a super sale they were having that I finally decided to step foot in this place. Turns out she was right. I ended up getting a very beautiful dress myself for around the same price. Since then, I've gone quite a number of times. Heck, I took my mom there the last time she was in town, and she had the same attitude I use to have at first. She kept telling me: "No mi'ja, that place is too expensive! Why would you go there?" Until we hit that sales rack and I got her a very elegant, and beautiful shirt for a fraction of the original price. Now, in order to find these gems, you HAVE to be willing to spend time looking around, but I promise it'll be worth it, but I mean, if you want to pay an exorbitant amount, you can find that quite easily too. On a side note, they have a coffee/juicebar on the first floor in case all that shopping works up a thirst.
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August 2022 by Peyton S.
I purchased a nespresso machine during their home sale. The associates I spoke to were all extremely kind and helpful!
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July 2022 by Emma M.
My partner purchased me a very nice piece from the Michael Aram collection in a Miami Bloomingdale's for my birthday, and was assured by the associate there that he would not need a receipt for a return, he could just use the return sticker on the box if needed. It's not the right color so we came to this Bloomingdale's to return it and had the worst experience with Kelly!! Not only did she roll her eyes when another associate brought her over to help, but she was cold and mean to us the entire time. She also borderline accused us of stealing the product because she could not locate it in their system. It's not our fault that an associate in another store likely messed up with the return barcode (they were still in training at the time) and we were being treated very rudely as a result. This is not the experience I expect from Bloomingdale's, and I certainly won't be returning to finish my Michael Aram collection here. Saks and Neiman Marcus sell the collection as well, so I will be taking my business there where I know I will get better service and not be accused of stealing.
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May 2022 by Ashley S.
After having the worste experience at Neman and Marcus I am so happy I came to blooming dales ! I met an employee brenna in the dress department she helped me find two gowns for events coming up this weekend .she had multiple customers at once but still took the time to help all of us. Someone please get this women a manager role she is a pro when it comes to customer service !
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July 2021 by Emily L.
I went here on a Sunday at 6pm and they close at 7pm. I only went to get a swimsuit. After finally finding the only small they had. I waiting 20 minutes for her to try to ring up the swim suit. I ordered one online in a small but she couldn't figure it out and I had to move to another register. They had to ring up the online and the one thing I got at the store in different transactions which added more time to already at this point 30 minutes of buying a swim suit. Once she was finally done since it was 7:10 they locked me in the store. I had to walk all the way around outside the store because they would only open one door on the opposite side of the mall. I bought a $100 swimsuit for the worst customer service ever. I would recommend Macy's over this place any day.
