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January 2024 by Julio Ortiz
I bought my first ever exotic car from Aston Martin Orlando. Being a dealership owner myself I can say that the level of service and attention received from this dealership was exemplary. Mr. Greg Bird in sales took care of me in a way that looked like I had been his customer for years. On the service side Mr. Don Bird has also been extremely helpful and courteous. In the parts department Mr. Ron Aldana has also been extremely helpful with great communication skills. I will definitely continue to do business with them. Loyal customer forever.
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January 2024 by Richard Scharer
I returned my Aston that was about to go off lease to this dealer. Days later I realized that I had left something in the car. I was directed to speak to Mr. Paulo Amaral who is director of sales.He could not have been more helpful in returning it to me and went over and above what was expected. I had not purchased a thing from the dealership yet he reacted as if I had purchased themost expensive car on the lot.Everyone that I spoke to in Orlando gave you that this was a unique dealership. I have purchasedmany cars in my life but never Have I encountered this level of service. My next vehicles will beFrom them. Kindness makes you a customer.
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January 2024 by alex tachmes
I highly recommend Aston Martin orlando and their outstanding GM Paulo. I am based in miami and my Range Rover was expiring and I was looking for an Aston DBX. I ended up buying a beautiful, slightly preowned Dbx from this dealer. The condition of the car was pristine as Paulo said it would be. The staff acted professionally and responsively at all times. As an indication of my comfort level with the dealership, I bought the car without seeing it in person and did the deal with DocuSign and wire transfer and car was shipped to me in miami. Highly recommend
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September 2023 by Paul DiMauro
I visited this Orlando location while on vacation. The service manager Dave Itwaru facilitated my repair without an appointment. He was very detailed and knowledgeable. He went above and beyond and had my vehicle hand washed and returned to me quickly. Best Aston Martin service experience I’ve ever had. First class customer service definitely recommend them to anyone.
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September 2023 by randy Vasquez
I would stay far away from this dealer. Shady business, they agreed to sell me a vehicle back to me that I traded-in and as I was working on financing they sold it to someone else without a notice. Furthermore, they sold me a vehicle that has not been serviced but told me it was. When I returned to tell them about the squeak in the brakes they just gave me the run around. They are your typical dealer. Tell you one thing, act like they have your best interest and do shady business in the background.
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July 2023 by William F.
Absolutely the WORSE auto customer service of any company I have ever dealt with WORLDWIDE! And I have lived in Europe for 7 years! I call parts department. There is no one to talk to, must go through maintenance. Get no human. Go to the website and search for a part for my DB7. Not only get nothing, but they don't even show ANY Aston Martin parts as an option! I get every other make but the one they deal in. So, I cannot get anyone to talk to, no use website, so the only thing I can do is set a service appointment. I fill out the form online and in the info block that I need PARTS and not service and to please call me since I cannot reach them. As expected with the sorry service, I get NO phone call at all. Not even a week later. This company has no business selling premier automobiles that they have no intention whatsoever of maintaining or providing parts. They just want the Sale and the quick cash. Disgusting! They don't deserve to sell Hyundai's!
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April 2023 by ALEXANDER BLASTOS
Of the many cars Ive purchased I have never had a better experience then at Aston Martin of Orlando. I met with Damien who was as relaxed and pleasant to deal with as any salesmen ever. Not only was he no pressure, he went above and beyond what I asked for or expected.Just when I thought this man was unique in automotive sales, I met Nicholas, the F&I Manager. He was equally relaxed with no pressure sales.Finally I met with Paulo the General Sales Manager. A real gentleman. He has done well to assemble a team that examplifies his ultra professional standards.I'm looking forward to future purchases from Aston Martin of Orlando. If you have the opportunity, stop by and see them. They will make your next vehicle purchase a pleasure.
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March 2023 by scott wallace
These guys are awesome. I messed them around for 2 months making my mind up. Never gave me a hard sales push. Were transparent about the best price, great finance team , seamless online easy paperwork, brought the car to my house for a test drive and then delivered the car as I was stacked at work. Damien and Paulo are professionals and understand a luxury car buying experience. Top gents!
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January 2023 by Rina Patel
My experience at the Aston Martin Orlando dealership has been phenomenal. This due the staff that makes the experience so seamless.Dave Itwaru always helps me get the car in when needed (and this is hardly ever). He works around my schedule to have the car around my time. Furthermore, him and Paulo are some of the noblest people never looking to oversell you. This is the real deal place and recommend going here. Peter, the owner, obviously leads by example and his employees are the best.
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December 2022 by Jeffrey G.
i just purchased my second aston martin xmas gift to myself i wanted to thank paulo aj and craig for the best concierge service purchasing a car professional and a happy experience this was my second aston martin purchase from paulo and won't be the last ty for your great service aston martin of orlando
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December 2022 by Shanaz Singh
Undoubtedly THE BEST dealership service department I have ever experienced. The Service Manager, Dave, truly goes above and beyond for his clients. He always keeps us informed throughout the service process. It is usually a nightmare to get a hold of someone at bigger dealerships...we're all used to those endless loops of voicemails being left and long wait times for call backs but Aston Martin Orlando is completely DIFFERENT, thanks to Dave and his dedicated team! Dave is always easy to reach and in the unlikely event you miss him on the phone, he always makes sure to get back expeditiously! Thank you Aston Martin Orlando (and especially Dave) for the consistently phenomenal experience!
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December 2022 by Shravanti Halpern
I have bought my first DB11 from them in 2019 and onto my second one now. I have been going to them for my servicing. Don Byrd has always been very helpful, insightful and accommodating to my needs based on my schedule etc. Dave Itwaru has been extremely attentive and always available readily when I need to make my appointments. I could not be happier with them who know how to take good care of my “baby”!
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November 2022 by Steve Leitch
When I decided to purchase my first Aston Martin, I visited my local dealership here in Orlando and was greeted by Paulo Amaral who gave me a tour of the facility and the cars he had in inventory. During our conversation I explained to Paulo that I was looking for a particular spec which sadly they did not have a car with that spec in house at that time, Paulo told me he would have a search for a car and let me know if he finds one close to my spec. I visited the showroom a few times over the next few months after receiving calls from Paulo regarding new cars he had in the showroom. My last visit proved to be the one as I purchased my very first Aston Martin.My experience at this dealership proved to be exactly what you would expect at a dealership that sells Aston Martins, Paulo and his staff were extremely professional, patient and knowledgeable on their product line, definitely a five star organization. My thanks to Paulo, Andrew and Damien for all of their help in my purchase.
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October 2022 by Peter Lindquist
Have bought two vehicles from them and their customer service is phenomenal!! Highly recommend for all high end purchases and buy with confidence you’ll be in good hands. Special thank you to Paulo!! Look forward to using you all again in the future!
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June 2022 by Tomo M.
Purchased a used Aston Martin Vantage and had some things that needed repaired (rear brakes) and they took care of everything and even replaced the rear brakes on the car! Big thanks to Paulo, Dave and the rest of the staff there for taking care of the problem.